Unified Communication Engineer, Warren, MI, General Motors. Design, implement, administer, & troubleshoot voice network infrastructure devices incldg Cisco firewalls; Cisco routers 29XX-39XX; Cisco Catalyst switches 29XX, 37XXxm, & 49XX; & wireless access points & controllers. Monitor & maintain Prognosis, HP Node Manager, & Cisco Unified Collaboration apps using Cisco Unified Call Manager, Cisco Unified Unity Connection, Cisco Unified Presence, & Cisco Unified Contact Center Enterprise. Engineer, create & enable custom critical alerts & warning in Voice Gateways, Unified Communication servers using Cisco's Real Time Monitoring Tool identifying alerts such as high CPU usage, memory usage, SNMP logging, syslog alerts, & system threshold (high critical) level. Design LLD & HLD (low/high level design), deploy, & provide Cisco's solutions & voice/network design implementations in accordance with project timelines & be forthright if timelines cannot be met. Engineer Cisco tools for migration i.e. Bridge, Jump & platform change. Provide day 1 & day 2 operations support. Perform detailed sanity checks provided by Vendor (Cisco) through NRFU (Network ready for use) process. Bachelor, Computer Science or Computer Engrg. 12 mos exp as Systems Analyst, Application Analyst, or IT Network Engineer, designing, implementing, administering, &t roubleshooting voice network infrastructure devices incldg Cisco routers/Catalyst switches, & maintaining Prognosis & Cisco Unified Collaboration apps using Cisco Unified Call Manager, Cisco Unified Unity Connection, & Cisco Unified Contact Center Enterprise. Mail resume to Ref#6F-540, GM Global Mobility, 300 Renaissance Center, MC:482-C32-C66, Detroit, MI 48265. Category: Technology , Keywords: IT Engineer
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