CALLING ALL MOMS & DADS… who want to work while the kids are in school!! Work part-time for a growing local company. FLEXIBLE mid-day schedule!
Do you have prior work experience from one of the large local call centers, but just can’t work full-time hours? We want to hear from you! Great starting pay rate! Our Santa Clarita client is looking for part-time customer service agents with prior customer service experience.
The Customer Service Representative (part time) must have excellent communication skills and a helpful demeanor. Will support an outstanding organization interfacing with customers via phone and email. Answer questions and determine customer requirements. The purpose of this role is to provide customers with solutions by providing a high level of service in a contact center/call center environment. Successful candidates will need to demonstrate their ability to develop and retain relationships through listening and implementing a successful plan of action. Will be responsible for resolving customer concerns in a quality oriented way to produce a positive outcome. Accurately notate each customer interaction to ensure complete customer history is recorded on all accounts. Become a knowledgeable point of contact for both new and existing customers. Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy and knowledge.
The ideal candidate will have a minimum of 2 years’ experience working in high volume call center or contact center environment. Knowledge of printing or wide format experience is a plus. Must have the ability to type 40 WPM with accuracy and have intermediate computer skills. Detail oriented, organized and a strong aptitude to follow tasks through to completion. Solid work ethic with a positive attitude. Excellent active listening and time management skills with the capability to address difficult situations with patience and professionalism. Good written and verbal communication skills. Able to work on multiple tasks/assignments concurrently. Work effectively with different types of people; shows concern and sensitivity to the feelings of others.
Sage Staffing was founded in Santa Clarita in 1987. We were one of the first locally owned and operated staffing firms to be established here.
Our client list soon included some of the area’s best organizations, such as Princess Cruises, Newhall Land and Farming, the City of Santa Clarita, U.S. Borax, Cal Arts and College of the Canyons. This solid foundation gave us the ability to expand into the Antelope Valley with a second office in Palmdale.
Sage is now trusted by over 2,500 companies in the Santa Clarita, Antelope and San Fernando Valleys. Candidates and clients throughout the area know they can rely on us for a remarkable hiring experience.
Our mission is to be the most referred administrative/office staffing firm in the Santa Clarita and Antelope Valleys. We accomplish this by offering our candidates and clients a remarkable hiring experience.
You need the best people to achieve the best results – we get it. That’s why we put so much care into the little details that make just the right match.