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External Workforce Center Business Partner for Ops, Global Comm. Ops,

  • Amgen
  • Tampa, FL, USA
  • Oct 05, 2017
ID: 8297627 VIEWS: 4 Full time Marketing Sales

Job Description

Amgen is searching for an External Workforce Business Partner for Amgen's various business units. This Business Partner is based out of the Amgen Capability Center in Tampa, FL. and will report to the Director of the External Workforce Center (Contingent Labor and Project-Based Worker Program). At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

As Amgen has set out to transform the processes, systems, and structure for the life cycle management of their contingent labor/external workforce (i.e. temp workers, consultants, outsourced services, etc.), we are looking for a Business Partner supporting Amgen's Operations (Ops), Global Commercial Operations (GCO), and Corporate (G&A) functions for this newly created group. The External Workforce Center is responsible for sourcing all staff augmentation/temporary labor and some SOW (statement of work) contracts via project-based workers. In addition, the Center is responsible for delivering cost savings targets, and executing on operational excellence for external worker related processes globally.

The External Workforce Center Business Partner for Ops, GCO, and G&A will partner with the appropriate function to understand external labor utilization, key suppliers, and strategy of usage.

Key Activities for the Business Partner includes:

Uses developed consulting skills to work with appropriate business unit to achieve key business objectives and increase effectiveness of the utilization of external workers (contingent labor and project-based workers)

Informs business on opportunities for continued refinement of category and/or cost savings opportunities

Educates business on external workforce processes, utilization, categorization, etc.

Partners with key suppliers to ensure smooth processes

Drives operating efficiencies by understanding business needs and complex supply markets

Works with Regional Leads of the External Workforce Center on key escalations

Works with the business unit leadership to define reporting requirements to provide insights and inform decision-making for the functional clients supported

Aligns with other Business Partners and External Workforce Regional Leads to maintain consistency

Ensures proper categorization of external workers for appropriate business unit's external workforce

Delivers external workforce metrics to business unit leadership and management

Liaises between EWC and business on larger external labor on/off-boardings (e.g. outsourced supplier changes)

Partners closely with Global Strategic Sourcing (GSS) Category Managers to provide consolidated view of all external labor usage to business, when appropriate, to drive business outcomes

Partners with GSS and HR to ensure strategies are aligned

20% travel is expected

Basic Qualifications:

Doctorate degree


Master's degree and 2 years of Human Resources and/or Procurement and/or Strategic Sourcing and/or Finance and/or Shared Services experience


Bachelor's degree and 4 years of Human Resources and/or Procurement and/or Strategic Sourcing and/or Finance and/or Shared Services experience


Associate's degree and 10 years of Human Resources and/or Procurement and/or Strategic Sourcing and/or Finance and/or Shared Services experience


High school diploma / GED and 12 years of Human Resources and/or Procurement and/or Strategic Sourcing and/or Finance and/or Shared Services experience

Preferred Qualifications:

Professional experience operating in an external workforce program for a large (10K+ employees) global corporation (ideally in Pharma / Life Sciences sector or other regulated industry)

Experience with working with MSP / SOW programs

MBA or Master's degree with emphasis in such areas as management, human resources, finance, or strategic sourcing

Combination of management consulting, strategic sourcing, and/or project management experience

Strong familiarity with MSP and SOW program trends and best practices

Experience with key systems such as Fieldglass, Ariba and Workday

Knowledge of applicable employment laws, regulations, contracting and business practices related to external workers

Demonstrated ability to handle multiple competing priorities, adapt to ever changing demands, and possess an intellectual curiosity, desire and ability to understand the business.

Strong analytical, problem solving, consulting, and management skills

Outstanding communication and interpersonal skills

Ability to interact with and influence all levels of management, and executives.

Ability to partner well with business and corporate functions (HR, Legal, Finance, IS, and GSS)

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BACH_a33d1a appropriate

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