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Keywords: CX Ops Manager, Location: São Paulo - SP

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CX Ops Manager

to design, implement, and optimize processes that directly impact our CX operations. We are looking for a leader capable... to ensure the integration and alignment of the area's processes and projects. Managing the CX project portfolio, prioritizing...

Company: DiDi
Location: São Paulo - SP
Posted Date: 01 Dec 2025

CX Workforce Management Manager

-Hybrid Team Overview: We are the Workforece Management team, a global supporting area of the Customer Experince (CX... right time and at the right place to efficiently meet all our customer demands. We are looking for a Workforce Manager...

Company: DiDi
Location: São Paulo - SP
Posted Date: 08 Oct 2025

Operational Excellence Manager (Continuous Improvement)

initiative inside DriverLab. In Fuel Ops, Continuous Improvement connects near-term delivery with long-term strategy—elevating...—bridging Product, BA, Engineering, CX, and external partners. Role Responsibilities: Owning process excellence: Map...

Company: DiDi
Location: São Paulo - SP
Posted Date: 12 Oct 2025

Director, Products and Solutions

with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience... Product capabilities Drive the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX...

Company: Mastercard
Location: São Paulo - SP
Posted Date: 20 Nov 2025