online research, data entry, and reporting. Provide customer support through email or chat. Assist with administrative... Agent Registration (a plus). High level of accuracy and exceptional attention to detail in all financial and administrative...
Overview: The Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management... to the call, chat, or email, diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution...
Overview The Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management... to the call, chat, or email, diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution...
across phone, chat, and email. As a Support Agent, you will manage the customer experience end-to-end—resolving issues.... Duties and Responsibilities Provide timely and empathetic support to customers via phone, chat, and email, consistently...
(voice, email, SMS, chat). * Experience as a business analyst or functional consultant in CCaaS implementations. Working... E911, Agent Desktop Plus, Supervisor Desktop Plus, and Five9 reporting. Comfortable working in a fast-paced environment...
: Listen to live, recorded, or side-by-side calls, as well as review other customer interactions (email, chat, social media...), to assess agent performance based on predefined scorecards or criteria. Focus areas include demeanor, technical accuracy...