& Communication - Adhere to established incident management processes and service level agreements (SLAs). - Maintain clear... Summary As an Associate Software Support Specialist, you will be part of our integral Level 2 and Level 3 Software Support...
of incident escalation - Support maintenance of support knowledgebase - Dispute case management YOUR PROFILE: To qualify... external support resources if L1 resolution is not possible. - Assign tickets to appropriate external resources and process...
(IT) Management Level Senior Associate Job Description & Summary At PwC, our people in information technology... Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications...
in case of incident escalation · Support maintenance of support knowledgebase · Dispute case management YOUR PROFILE... Full Time Expected Travel: 0 - 10% Location: Buenos Aires, AR, B1605DII Job alert...