firm’s Risk Appetite. Responsibilities: Support the design and development of Citi's comprehensive controls program... necessary changes. Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk. Help...
execution of the transformational data enablement process to streamline, standardize and simplify global program related risk... for the Data Transfers Office, contributing to projects and initiatives to drive consistency and reduce risk in DTO processes...
to the Change Management Lead. Support the governance of program / projects including facilitation of steering committee... Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure...
, handover, and adoption of the new solution organisation-wide. Ensuring data quality, governance and appropriate system-wide... to lead the replacement and rollout of a new Customer Relationship Management platform. This flagship programme is expected...
to ensure alignment and regulatory compliance. Operational Excellence: Implement robust governance, quality controls... We are looking for a highly experienced Delivery Senior Manager to lead the end-to-end delivery of complaints handling and remediation programmes...
, and In-Business Risk & Controls on standards, audits, and evidence to support internal controls, SOX/PCI/data-privacy, and AI model... guidelines. Create a phased migration plan with success criteria, deprecation timelines, risk controls, and a documented...
. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care... of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action...