Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service... Desk team members, clients or other teams. Mentors and trains Service Desk team members to build new skills. Builds...
role in delivering reliable and secure platforms. Lead and mentor the Help Desk team, overseeing performance management... looking for an experienced and people-focused Operating Support Manager to join a diverse leadership team to lead the delivery user focused IT...
Experience in a Service Desk or Incident Management team, with a solid technical understanding across multiple domains... with the Incident Team Lead and Process Owner. Participate in a rotating roster, including staggered start times and 24x7...