such as Salesforce.com and Zendesk. Utilize Salesforce.com application to create and mark completion of cases, document solutions...
, Google Sheets/Excel, Deel, and/or Hubstaff experience ZenDesk experience AI/LLM usage and training Experience...
, Salesforce, Looker, Zendesk, or equivalent. Strong analytical skills and comfort working with data to uncover trends, drive...
to understand their real feedback, frustrations, and opportunities. Oversee communication channels: manage Zendesk (or similar.... Proficiency with Zendesk (or similar platforms). Strong organizational and leadership skills — thriving in a fast-paced, high...
. Experience optimizing customer experience platforms (Zendesk, Salesforce), CRM systems, analytics tools, and other relevant...
, NPS, ticket backlog). Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar). Identify... technologies. Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.). Strong problem-solving...
with members in Zendesk Answering qualifying and benefit specific questions Providing phone and email coverage for our members... using Zendesk Have 5+ State Licenses Have knowledge of ancillary insurance products Are fluently bilingual...
tools, either professionally or in an academic setting Experience with ticketing systems (JIRA, Salesforce, Zendesk...
, and pre-trade compliance. Familiarity with JSON, XML, and UNIX is a plus. Jira/Zendesk/Logs experience. Good...
distribution preferred. Experience with Microsoft Office required Zendesk ticketing system and Microsoft AX experience...
of mainstream DTC platforms (such as Shopify, WooCommerce, SFCC, etc.) and third-party seller tools (such as Rithum, Zendesk, Yotpo...