Job Description Manage and coach a sizable customer service center & fulfillment teams to ensure the delivery... are met Monitor customer sentiment and comments on the bank’s product, service and program Ensure all complaints have gone through...
Centre Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive... Customer Service Officer - Banking Service and Sales, Reporting to Customer Service Manager. Principal responsibilities...
and ensuring profitability & customer satisfactions. Responsible to lead a technical team consisting of system/network/database... administrators, computer operations, helpdesk and technical specialists to implement, maintain and support various sizable IT...
Assist the Manager, Operations in overseeing the entire centre operations for a group of centres under the cluster... Job Description: Assist the Manager, Operations in leading Centre ICs in executing company directives in a consistent and prompt manner...
, profit, patient satisfaction and clinical compliance Job Description: Assist the Manager, Operations in leading Centre... of customer service to achieve targeted level of satisfaction, return rate, and referral rate Work closely with the Manager...
to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business... Prevention Officer and line manager. To bring to the attention of the Senior Branch Operations & Service Manager any problems...
/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: o Achieve... Branch Operations & Service Manager any problems encountered together with any recommended solutions. Key Responsibilities...
operations. The CLP Group is owned by CLP Holdings, a company listed on the Stock Exchange of Hong Kong. Working location: Hung... technology & services roadmap. Build a robust operations model that drives IT network availability to Five 9s target...
of financial results Communicate closely with Finance Share Service Centre in India Perform variance analysis and support... to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement...