locations & timezones. We are looking for a Software Development Engineer in Support who as a technical lead would anchor... Engineering - Automation lead who is hands-on technical and is responsible to modernize Support planning and execution...
- IT Ops Analyst In this role, you will lead major incident response, coordinate technical teams, ensure service.... Responsibilities Serve as Tier 2 support for IT Infrastructure and Lead Major Incident and Crisis Management activities...
issues escalated from L1/L2 support teams. Document troubleshooting processes and maintain knowledge base articles for L1/L2...). Familiarity with project management tools and methodologies (e.g., ITIL). Why join Genpact? Lead AI-first transformation...
should be technically sound and lead investigations of issues, understand and deep dive into code, guide L1 team. Master’s or bachelor...
Title: Application Support Engineer Location: Hyderabad/Gurgaon Exp: 4-8 Yrs Job Description: Interact with L1... reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1...
, you will lead IT operations across the Europe, Middle East, and Africa (EMEA) region, ensuring seamless infrastructure support... transformation initiatives within IT operations. Responsibilities Serve as Tier 2 support for IT Infrastructure and Lead Major...
Job Description: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks... is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the...
technologies. As an Associate Director, you will lead and manage the Application Technology Audit professionals...: The Associate Director, Divisional Technology, will lead and oversee technology-focused audits across the division...
transformation and operational efficiencies. The company’s technology hub, Inspire Brands Hyderabad Support Center, India, will lead..., Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization...
- Direct Digital Sales Manager - DSF Sourcing L1 Direct Digital Senior Key Relationship Manager - Direct Digital Senior... – up on their database / leads provided through Digital Campaigns and Lead Management System (Orphan/ New Prospects...
to: Operations Manager (with dotted line to Growth Lead)- Location: Hyderabad, India - Hybrid - Employment: Full-time- Domain: Web3... pages, launch pages, and documentation (L1/L2 blockchain, crypto cards, exchange, token pages, wallets, etc.).- Identify non...
. Provide L2/L3 support for storage and backup-related incidents and service requests escalated from L1 support teams... to providing exceptional customer service and support. Why join Genpact? Lead AI-first transformation – Build and scale...
and capacity, ensuring optimal utilization. Troubleshoot and resolve complex storage issues escalated from L1/L2 teams... support rotation and provide RCA (Root Cause Analysis) for critical incidents. Lead storage projects (migrations...
. Responsibilities: Own and lead the continuous improvement and optimization of the IBP Demand & Integrated Planning product in a life... and driving adoption Lead the regression tests for IBP Demand & Integrated Planning product at the time of major project releases...
product vs. local market needs. Responsibilities Own and lead the continuous improvement and optimization of the IBP... explaining changes and additions and driving adoption Lead the regression tests for IBP Demand & Integrated Planning product...
our initiatives into automation and lean Six Sigma projects Responsibilities: Lead a team of accrual analyst to learn, absorb... issues, ability to multi-task in a fast paced and ever-changing environment. #L1-RS2 What's In It For You? Our Purpose...
BODS Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Sr SAP BODS Developer – Track Lead Position... and production deployment identified in L1 plan into environments identified Provide technical support, defect management, and issue...
BODS Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Sr SAP BODS Developer - Track Lead Position... and production deployment identified in L1 plan into environments identified Provide technical support, defect management, and issue...
and technical support to L1 and L2 technicians globally, assisting them with complex cases and knowledge transfer. Diagnose... applications, peripheral devices, and remote access. Problem Management & Root Cause Analysis: Lead the problem management...
operations. Lead triage and resolution of incidents within Safety ecosystem (e.g., Argus, LSMV, Aris G). Independently... resolve recurring and complex L1/L2 issues Perform in-depth troubleshooting and guide resolution of recurring issues. Act...