, including scripting and API integrations, to ensure successful deployment (with limited support provided from Engineers... in a B2B technical support role at a SaaS company Experience with email, push or SMS software Experience with JIRA, Zendesk...
of partners, including the first level of support; Follow-up with existing partners to provide system training and identify the... execution of required document flow and technical setup; Control of compliance with commercial conditions by partners...
Matter Expert, you will support product, software development, customer support, and customer success teams in activities... data in our platform through a front end, database, or API and compare it against other applications. Main responsibility...
configuration-related issues. Manage any necessary technical elements, including scripting and API integrations, to ensure... (e.g., PMP) is a plus. BONUS POINTS… Previous experience in a B2B technical support role at a SaaS company...
-DS including Open Connectors and API management. Explain complex technical issues to project managers, developers, team leads... & standards. Good knowledge of API based integration and micro services design patterns & best practices. Experience in the...
, including scripting and API integrations, to ensure successful deployment (with limited support provided from Engineers... in a B2B technical support role at a SaaS company Experience with email, push or SMS software Experience with JIRA, Zendesk...
configuration-related issues. Manage any necessary technical elements, including scripting and API integrations, to ensure... (e.g., PMP) is a plus. BONUS POINTS… Previous experience in a B2B technical support role at a SaaS company...
communications using tools like Monday.com, ClickUp, JIRA, or Trello. Support data import and user onboarding, ensuring accuracy... Troubleshoot setup or platform issues and escalate to technical teams where necessary. Coordinate with internal teams (Product, IT...
technical requirements into functional solutions. Day in the Life Integration Development (40%) Build and deploy API... ongoing technical support for integration-related inquiries Translate business requirements into technical specifications...
of new implementations. Monitor and review the conversational AI production system and triage issues for support. Review... and best practices to provide insight into system changes. Work with technical teams to document and create requirements for technical...
The Site Reliability Engineer (Senior SRE) will report to the SRE Manager in support of the Royal Caribbean website... performance metrics collected from various sources and tools to support tasks such as initial triage of critical production...
The Lead Site Reliability Engineer (Lead SRE) will report to the SRE Manager in support of the Royal Caribbean website... performance metrics collected from various sources and tools to support tasks such as initial triage of critical production...
to presentation. Perform proof of concepts needed to support the viability of the proposed solution. Can do development tasks... capabilities to support insurance business: - Client on-boarding - Advisor on-boarding - Insurance after-sales administration...
Development ) Software Development – Advanced Technical Support Agility – Advanced Computer System Literacy – Advanced... in an existing system and identify areas that will be impact-ed. Team Personal Development Technical runways approaches...
, training materials, and sales enablement content. Partner with R&D for sprint planning, resource allocation, and technical... deliverables. Collaborate with the Service Bureau and Customer Support teams to ensure solutions are customer-centric and aligned...
The Senior Site Reliability Engineer (Senior SRE) will report to the SRE Manager in support of the Royal Caribbean... application and user performance metrics collected from various sources and tools to support tasks such as initial triage...
Development ) Software Development – Advanced Technical Support Agility – Advanced Computer System Literacy – Advanced... in an existing system and identify areas that will be impact-ed. Team Personal Development Technical runways approaches...
to presentation. Perform proof of concepts needed to support the viability of the proposed solution. Can do development tasks... to support insurance business: - Client on-boarding - Advisor on-boarding - Insurance after-sales administration - Financial...
to presentation. Perform proof of concepts needed to support the viability of the proposed solution. Can do development tasks... following capabilities to support insurance business: - Client on-boarding - Advisor on-boarding - Insurance after-sales...
solutions (e.g., UI, API, regression). Evaluate and recommend automation tools and technologies. Integrate test automation... analysts and automation engineers. Provide coaching, performance feedback, and career development support. Allocate resources...