and collaborating with your manager on your development plan, combining self-awareness, action, and intentionality. Qualifications... in Helpdesk or Shared Service Environment A background or familiarity in Human Resources is a plus Strong analytical skills...
to resolve them and perform invoice adjustment (in consultation with line manager and within the authorisations as applicable... Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell...
Delivery Specialist (SDS) reports directly to the People Services & Operations Support Partner or Manager. The main... Self Service and reduce dependency on helpdesk support. Analyze usage and effectiveness of knowledge content, providing...
Management: Create and maintain knowledge base articles in the helpdesk tool. These articles will aid in swift resolution... to your line manager. Collaborate with technical teams and customers to resolve technical issues. Escalation and Change Requests...
Incident and Request Manager of assigned tickets. Update, categorize, prioritize, and close Incident and Service Request... of Incidents where possible. Qualifications Previous experience in a Service Desk / IT Helpdesk environment Must be a highly...
Billing Analyst is responsible for customer service, helpdesk, billing and reporting services to clients and team... to clients and team members. Accurately and promptly answers helpdesk regarding program, billing and/or other inquiries...
and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager... fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast...
: Job Summary Main objectives and Duties: 1. Supervision of International Helpdesk Staff and make sure they are equip... Helpdesk for their duties and responsibilities. Conducts periodic simulations to ensure team response on major issues...
AND RESPONSIBILITIES OVERALL ROLE The Facilities Coordinator will assist the Facilities Manager/Assistant Facilities Manager... & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the...
AND RESPONSIBILITIES OVERALL ROLE The Facilities Coordinator will assist the Facilities Manager/Assistant Facilities Manager... & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the...
Job Summary Main objectives and Duties: 1. Supervision of International Helpdesk Staff and make sure they are equip... Helpdesk for their duties and responsibilities. Conducts periodic simulations to ensure team response on major issues...
Expertise in : Linux OS (RHEL), eDirectory, IDM Console, NetIQ Access Manager Strong knowledge of LDAP, Apache Tomcat, NDSD... tools like VMWare 6.x+ Exposure to ticketing tools (e.g., Helpdesk Advance)...
AP Manager located at the GBS in Manila. This position is responsible in performing high-level analysis of the... Acts as a key support for resolving Tier 3 S2P Helpdesk tickets and deep-dive analysis for escalated payment issues Leads...
AP Manager located at the GBS in Manila. This position is responsible in performing high-level analysis of the... Acts as a key support for resolving Tier 3 S2P Helpdesk tickets and deep-dive analysis for escalated payment issues Leads...
We’re seeking a proactive and detail-oriented Lead Project Manager to join our award-winning digital agency. Reporting... in a similar Project Manager or Account Manager role. Proven experience successfully managing multiple web/software development...
support tasks as allocated by the Traffic/QA Manager via HelpDesk. Investigate and document issues within CMS platforms based... and browsers to verify resolution of tasks. Flag unresolved or unclear issues to the Traffic Manager for reassignment. CMS...
by the Traffic/QA Manager via HelpDesk. Investigate and document issues within CMS platforms based on ticket information... resolution of tasks. Flag unresolved or unclear issues to the Traffic Manager for reassignment. CMS and Platform Familiarity...
in the Oracle HCM domain, (e.g., Core HCM, OTL, ORC, OLC, Benefits and Compensation, Performance Management, HR Helpdesk... and testing for apps in collaboration with KBUs and OOO Test Manager. Attends service calls with partners to provide assistance...
from fellow HR Helpdesk and supporting manager on how to improve current performance. Required skills + qualities (technical... release of permit and visa. Prepares requests for payment for all travel-related expenses. Function: HR Helpdesk Provides...
related to all aspects of inventory and free sale for all destinations sold Actioning Outlook and Helpdesk emails - stop sell... training on the use of the Supplier Manager web interface Providing documentation to suppliers on Channel Manager Dynamic...