or Buildium’s newest and existing customers, assisting with data import and account setup, add-on services setup and training.... Lastly, you will also advocate the utilization of Propertyware or Buildium features and functionality to maximize...
to maintain accuracy and compliance Collaborate closely with account and legal teams to negotiate favorable contract terms... non-financial leaders-especially account management and project teams-through strategic partnerships and collaboration...
expansion opportunities (upsell/cross-sell) and collaborate with Sales to grow account value. Manage a portfolio of customers... analytics. A strong customer-centric mindset-you naturally advocate for what's best for the customer and the business. Education...
Client Managers serve as the account holder and 1st level of case escalations. They build relationships with clients... and act as their guide and advocate in every interaction with the business. As the point of contact on service delivery...
. Maintain accurate records of customer interactions and account processes. Support customer experience improvements through.... Advocate for a gold-standard customer journey across all touchpoints. Skills & Competencies required Proven experience...
customer relationship, the Customer Success Advocate is expected to work cross-functionally with Sales, Marketing, Product... passion for providing top-notch account management. Strong written communication skills. Excellent time management...
level escalation as discussed by AR collectors/Team Perform appropriate escalation to Operations, Sales and Account...) Audit Ensure timely preparation, review and analysis of GL account reconciliation Ensure team's output are carried out...
advocate within the subsidiary/area, providing feedback to solution area leaders to shape strategy and drive continuous...+ years technology-related sales or account management experience OR equivalent experience. 8+ years people management...
Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders... Behave in accordance with and be an advocate of the organization's Values and Behaviours Adhere to Workplace Health...
and deliver updates to customer on improvement plans. Product Improvement - Escalate critical product issues and advocate for its.... Billing Improvement - Effectively review Navitaire billing data with the Account Manager and reduce billing disputes About The...
and timely resolutions to issues. Act as an advocate for VIP clients within the organization to influence product development... to enhance account management processes. Participate in training and development to improve skills and knowledge. Identify...
product utilization and suggest potential solutions. Join presales discussions at times to understand account potential. Act... as a customer advocate across internal teams. Issue & Escalation Management Validate, prioritize, and manage customer issues...
during critical first 90 days Ensure clients achieve early wins and understand value proposition clearly Account Growth... showcasing ROI, usage insights, and recommendations Drive account expansion through strategic consultation and value...
relationships with key account stakeholders and executive sponsors to ensure alignment with client objectives. Solution Delivery... and Account Management Ensure timely and successful delivery of company solutions tailored to client needs and objectives...
. Proactively review product utilization and suggest potential solutions. Join presales discussions at times to understand account... potential. Act as a customer advocate across internal teams. Issue & Escalation Management Validate, prioritize...
critical product issues and advocate for its timely resolution -Provide feedback to Product Management team from clients... Support, IT, Development, Product. Billing Improvement - Effectively review Navitaire billing data with the Account Manager...
review product utilization and suggest potential solutions. Join presales discussions at times to understand account... potential. Act as a customer advocate across internal teams. Issue & Escalation Management Validate, prioritize...
customer relationship, the Customer Success Advocate is expected to work cross-functionally with Sales, Marketing, Product... passion for providing top-notch account management. Strong written communication skills. Excellent time management...
, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate... Performance Management Process Performance Measurement Talent Development Account Management Client Management Leadership...
escalation to Operations, Sales and Account Management Teams for any unresolved concerns affecting billing and collection cycles... account reconciliation • Ensure team's output are carried out properly and timely Compliance: Review company internal...