, and data-driven decision-making to ensure maximum contractability, agent productivity, and campaign success. Key...). Build call flows, scripts, dispositions, time rules, and campaign logic aligned with operational targets. Ensure campaign...
decision-making to ensure maximum contractability, agent productivity, and campaign success. Key Responsibilities * Dialler... objectives. Select and implement optimal dialling modes (predictive, power, preview, blended). Build call flows, scripts...
Job Summary Call Centre Sales Agent - Job Description Overview We are seeking a motivated and customer-focused Call... Centre Sales Agent to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound...
Call Centre Sales Agent – Job Description Overview We are seeking a motivated and customer-focused Call Centre Sales..., POPIA, and call centre quality standards. Provide feedback to team leaders on recurring customer issues or market insights...
each agent achieves 350 minutes of call time per day; Be punctual, responsible and diligent in all tasks and duties attended... in a Sales Call Centre environment Display an understanding and knowledge of the product and industry; Meets FAIS Fit & Proper...