to enhance our customer service efforts. **Responsibilities**: - Responding to guest queries/questions and updating bookings...**Customer Service Agent for City Unscripted** **Salary**: MXN per hour hours weekly, spread over 5 days...
standards:Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience... level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team...
from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out... aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service...
, etc.). Respond promptly and professionally to guest inquiries across multiple platforms. Oversee guest check-ins, follow-ups.... Provide inbound and outbound support to ensure a seamless guest experience. Identify and escalate OTA platform issues...
, etc.). Respond promptly and professionally to guest inquiries across multiple platforms. Oversee guest check-ins, follow-ups.... Provide inbound and outbound support to ensure a seamless guest experience. Identify and escalate OTA platform issues...