. Technical Support and Troubleshooting: ● Provide frontline technical support for QAD and Progress products, assisting... with installations, configurations, upgrades, and troubleshooting. ● Diagnose and resolve basic technical issues, escalating complex...
. Technical Support and Troubleshooting: ● Provide frontline technical support for QAD and Progress products, assisting... with installations, configurations, upgrades, and troubleshooting. ● Diagnose and resolve basic technical issues, escalating complex...
by multiple analyst firms and have been for Innovation, Product Strength, and Simplicity in Design , and . Want to join the... leading key technical initiatives and collaborating across teams to drive product development and support. The position plays...
from R&D or other functions. Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution... is looking for a quality-focused Customer Success Analyst to join our Support team and learn our business from the ground up. The goal...
from R&D or other functions. Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution... Customer Success Analyst to join our Support team and learn our business from the ground up. The goal is to delight customers...
Support analyst provides a point of communication to the users and a point of coordination for several IT groups and processes... and to budget Using technical skills and logical approach to proactively manage all elements of the supported Infrastructure...