contact center platform and telephony requirement Work closely with team lead on standardization of processes and standards... Work with Technology Business Support team to ensure Contract Center solutions are meeting business service levels Lead...
. Opportunities for professional growth and development. Supportive team culture that values collaboration and innovation...), and application architecture. Strong verbal and written communication skills; able to articulate complex technical issues clearly...
and secure. You will also be partnered with other cloud team members, application owners and business owners for faster delivery... of resources. You will report to the Cloud Platform Team Lead. The Day-to-Day: Design and manage scalable and resilient cloud...
lead on a rotating weekly basis, assigning tickets to team members for resolution. Performing high-level triage of Service... customer service. Driven by our shared mission to pursue excellence for our team, our customers, and our performance...