. Hands-on experience of traffic shaping, redundancy planning on PE and ILL routers. Knowledge of L2 and L3 VPN... with Network Operations Center (NOC) and Field teams for support on customer issues, fault restoration of Broadband Network...
and performance trends. Work with other IT teams (e.g., Network, Server, and Application Support) to resolve security-related issues... Application Firewall (WAF) and SSL Orchestrator (SSLO) solutions. This is an entry-level position that involves monitoring...
Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients...-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll...
Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN -Viptela... and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects. Vendor...
in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls.... Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues...
updated as prescribed. As a senior engineer, you will coach L2 teams on advanced troubleshooting techniques and support the implementation..., you will analyse, assign, and escalate support calls. Additionally, you will proactively identify opportunities for optimization...
Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure... service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring...
. · Work with other IT teams (e.g., Network, Server, and Application Support) to resolve security-related issues. · Respond... remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre...
. · Work with other IT teams (e.g., Network, Server, and Application Support) to resolve security-related issues. · Respond... remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre...
updated as prescribed. As a senior engineer, you will coach L2 teams on advanced troubleshooting techniques and support the implementation..., you will analyse, assign, and escalate support calls. Additionally, you will proactively identify opportunities for optimization...
Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure... service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring...
Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure..., and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service...
Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure... service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring...
Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure..., and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service...
Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure..., and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service...
updated as prescribed. As a senior engineer, you will coach L2 teams on advanced troubleshooting techniques and support the implementation..., you will analyse, assign, and escalate support calls. Additionally, you will proactively identify opportunities for optimization...
Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure..., and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service...
Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure... service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring...
Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure... service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring...
findings, document evidences, and support RCA processes. People & Stakeholder Management Mentor and develop Wintel L2/L3... a collaborative spirit, knowing that we 'Thrive together' and support each other's journeys.” Job Summary: Experienced IT...