Responsibilities Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review...
, Administration / Secretarial, Audit, Bank Operations, Customer Services, Dealing & Trading, Legal, Quality Assurance, Claims..., Compliance / Operational Risk Management Responsibilities Engage in Customer Due Diligence process for onboarding, periodic...
Our client is a well-established financial institution hiring a Hotline Customer Service professional... customer service standard Process transactions including fund transfers, withdrawals, and scheme consolidations Provide clear...
of customer/product level strategy by providing data/analysis driven insight. Work closely with cross‑functional units (e.g...
Job responsibilities: - Participate in the Customer Due Diligence (CDD) process for new client onboarding, routine... reviews, and event-triggered assessments at the branch level. - Conduct Know Your Customer (KYC) document verification...
Responsibilities: (No Sales Role) Handle and deliver excellent customer service with clients’ enquiries on account... as required. Requirements: Post-secondary educated, preferably in business or related disciplines; Relevant experience in customer service...
and maintain operational stability. Manage and handle escalated customer complaints, developing and implementing necessary... organizational goals. Participate in customer review meetings to proactively gather feedback and address any concerns...
Select how often (in days) to receive an alert: Create Alert Handle customer inquiries received from various... communication channels, ensuring timely and professional responses to customer inquiries and concerns. Collaborate with internal...
) Others Candidates without general banking customer service experience are not preferred. Candidates with hands‑on credit card... in leading the team to handle customer calls for credit cards and live chats for credit cards and personal loans through...
Client Description Listed “blue-chip” in Hong Kong Job Description Conduct customer analysis to provide insight... evaluation Design, develop and manage ad-hoc and regular customer reports to support CRM initiatives Support ad-hoc analytical...
Key Responsibilities Manage the operations of customer service delivered in various platforms including inbound... and productivity. Identify and implement opportunities for improvement in services to strengthen the companies edge as a customer...
Job No. : 499696 Employment Type : Full time Departments : Corporate Credit Management Centre Job Functions : Administration / Secretarial, Bank Operations Responsibilities Implement and conduct KYC due diligence process for onboardi...
We are the Property Manager of Cheung Kong Center II, a newly developed Grade A commercial property in the Central.... Our dedicated professionals strive to ensure customer satisfaction by promptly addressing their needs and concerns. We are inviting...
as Assistant Manager. Responsibilities Act as a single point of contact for our key customers for all service related issues.... Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction...
with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management. This position is subject to the... banking field Sound knowledge towards investment market and various banking products; Sales and customer-oriented with good...
a plus (Candidates with less working experience will be considered for the position of Assistant Customer Experience Manager... of the branch to ensure their needs are fulfilled during their visits Evaluate customer preferences and identify...
will be considered as Assistant Customer Relationship Manager, Wealth Management. #J-18808-Ljbffr...Customer Relationship Manager, Wealth Management (Branch) (Ref: CRMWMB-EN) Responsibilities Establish...
to join our team as Assistant Manager, Customer Experience and Portfolio Management. Principal responsibilities Develop and drive... comprehensive customer journey strategies, including Net Promoter Score (NPS) initiatives, to enhance customer engagement...
to join our team as Assistant Manager, Customer Experience and Portfolio Management. Principal responsibilities Develop and drive... comprehensive customer journey strategies, including Net Promoter Score (NPS) initiatives, to enhance customer engagement...
A leading financial institution in Hong Kong is seeking an Assistant Customer Service Manager for its remote banking.... Candidates should possess a bachelor’s degree and have 2–5 years of relevant experience in customer service or banking...