agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup for the WF Manager. Manage employee...
Job Category: Data Management Job Description: The candidate will have a strong personality and experience managing call center technology and in workforce management, the ability to think outside the box is crucial. Must be a team play...
Assistant Manager - WFM Reporting-10years+ -Bangalore Summary A leadership opportunity for a professional... Management Bangalore, Assistant Manager Reporting, HR dashboards, Power BI jobs, HR data management, Bangalore HR roles...
, and analytics platforms (e.g., WFM systems, Excel, Power BI, Tableau, etc.) Strong analytical skills with the ability to interpret...: Develop and implement capacity planning strategies to ensure optimal resource utilization and efficiency within the WFM...