with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work... they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure... including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement...
from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort...) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work... they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads...
escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service... Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies...
focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work... on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical...
escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service... Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies...
with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring... and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency...
from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort...) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1...
scope, timelines, and quality gates. Run robust release governance (DevSecOps), regression automation, and hypercare... channels; enforce API standards and observability (logging, tracing, alerts). 4) Operations & Risk Own L1-L3 support SLAs...
operations across L1-L3 tiers, including infrastructure, enterprise apps, and manufacturing domains. Govern escalation workflows.... Partner with Master Data Management and PMO teams to align service workflows and reporting. Introduce automation, AI/ML...
to take advantage of new opportunities. Automation: Developing and maintaining automation scripts and tools to optimize and streamline... engineer should have experience in automating tasks using cloud automation tools Infrastructure Management: Managing the cloud...