focus Preferred Qualifications/ Skills Exposure to automation/AI/chatbot tools (preferred) Why join Genpact? Lead... - IT Ops Analyst In this role, you will lead major incident response, coordinate technical teams, ensure service...
, and explore new platforms like BigPanda and ServiceNow AIOps. Automation Leadership: Drive automation of L1/L2 operational tasks... reliable operations of information technology. Support in incident resolution and troubleshooting . Lead Observability Strategy...
throughput of both environments. The work model for the role is: #L1-Hybrid This role is contributing to the ABB... "Life of a Transaction." You ensure the "Red Thread" of the business process remains unbroken from the CRM lead to the WMS...
transformation and operational efficiencies. The company’s technology hub, Inspire Brands Hyderabad Support Center, India, will lead... Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud...
focus Preferred Qualifications/ Skills Exposure to automation/AI/chatbot tools (preferred) Why join Genpact? Lead... - IT Ops Analyst In this role, you will lead major incident response, coordinate technical teams, ensure service...
management, and UX-to align requirements and deliver optimal solutions using Agile methodologies. Lead technical initiatives... within the team by mentoring peers, sharing best engineering practices, and driving the adoption of automation and continuous...
Consultant - IT Ops In this role, you will lead major incident response, coordinate technical teams, ensure service reliability..., and support executive users while driving automation and continuous improvement across IT operations. Responsibilities ● Serve...
real-world cyber threats. Opportunity to lead initiatives in automation, threat hunting, and advanced incident response... and Incident Response. This is a critical role within our Security Operations Center (SOC) where you will lead efforts...
Engineering - Automation lead who is hands-on technical and is responsible to modernize Support planning and execution..., Change) Ability to combine technology with a support mindset to lead automation and shift-left processes Lead innovation...
Job Description: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks... is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the...
Title: Application Support Engineer Location: Hyderabad/Gurgaon Exp: 4-8 Yrs Job Description: Interact with L1... reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1...