processes. Participate in regular client business reviews and provide actionable insights for process and performance... Number of Headcounts: 5+ FTEs Available Industry: IT Consulting & Services (IT-BPO) About the Job: We are looking for a detail...
for improvement. Analyze operational procedures to identify knowledge gaps, process inefficiencies, and opportunities to upskill... agents. Collaborate with Team Managers and Process Managers to implement performance improvement initiatives and training...
55,000 Industry: IT Consulting & Services (IT-BPO) About the Job: We are looking for a detail-oriented Quality Analyst... Managers and Process Managers to implement performance improvement initiatives and training plans. Provide structured feedback...
, adherence, etc.) to leadership teams and business unit partners. Manage the WFM Inbox and process open tickets accurately... on current and forecasted requirements. Identifies and recommends process improvement opportunities to improve productivity...
& Services (IT-BPO) About the Job: We are looking for a detail-oriented Collections Quality Analyst to join our client..., and other cross-functional teams to ensure process adherence, enhance agent performance, and drive continuous improvement initiatives...
client performance metrics and identify areas for improvement. Review key drivers such as new-hire performance and process.... Experience in training or process improvement. Why Join Us: Play a key role in delivering high-quality service for a global...
implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator... analyst to join the billing operations in our company. The billing analyst's responsibilities include coordinating...
of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core... process. Collecting and analyzing quantitative data Analyze and solve business problems at their root Communicating...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global...
-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions... better manage intraday business performance to meet or exceed SLA and KPI targets Any other duties and responsibilities that may...
field With BPO/Shared Service experience Competencies A white belt trained or with knowledge in process improvement... to effective process improvement & standardization on a regular basis with compliance with Vestas Global policy Assists...
regulations, processes, procedures, plans and systems. Maintain and update process SOP Knowledge Base. Continuous Improvement... Philippines office three times per week or other frequency dictated by the business. The Role As a part of GM's Global Business...
-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions... better manage intraday business performance to meet or exceed SLA and KPI targets Any other duties and responsibilities that may...
business metric collection process Produce and deliver tracking and reporting for key KPI/SLA's in the business Maintaining... the daily relationship with the business intelligence supplier Seek opportunities to drive innovation and process...