Maximus is currently seeking a Lead Engineer - CCaaS Operations. As a member of the Maximus Contact Center CX team, the... Lead Engineer should be able to configure, troubleshoot and support Contact Center as a Service, TTY and Fax solutions...
, Skills, & Abilities: Microsoft Certified Systems Engineer (MCSE) designation Experience with VMWare & Azure Understanding...
Presidio is seeking a Senior Contact Center Engineer to join our national Contact Center & Customer Experience practice.... This role is responsible for the design, implementation, and optimization of next-generation Contact Center as a Service (CCaaS...
Role Role Title: Senior Sales Engineer - New Products Location: United States (Remote) About the Role The Senior Sales... Engineer - New Products is a customer-facing, technically deep role focused on supporting the go-to-market success of Afiniti...
Tier 2 Contact Center Technology Support Engineer Job Summary This role provides advanced Tier 2 technical support..., or escalating to Tier 3 or vendors as appropriate. Support and maintain CCaaS platforms and voice systems, including call routing...
Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC Franklin, TN Full-Time, Exempt... Lead Telephony Engineer to own the buildout and long-term operation of our Five9 platform. This is a greenfield...
Overview Under general direction, the Contact Center Support Engineer II is a mid-level technical role responsible... modifications, troubleshooting, and issue resolution within cloud-based application platforms. The engineer works directly...
Overview The Contact Center Support Engineer III is an advanced-level technical role responsible for the maintenance... to support system modifications, troubleshooting, and performance improvements of cloud-based applications. The engineer works...
The Dialer Platform Engineer plays a vital role in the design, configuration, and performance of outbound campaign... campaigns across legacy and CCaaS platforms. Design and manage calling lists, including segmentation, suppression, and dynamic...
for a CX Technology Engineer! ABOUT THE ROLE The CX Technology Engineer is responsible for designing, developing... with voice engineering and contact center solutions such as Amazon Connect, Genesys, CCaaS or similar Preferred Qualifications...
. As a Senior Software Engineer on nCino's Integration Gateway team, you'll lead planning, design, development, and testing... Salesforce), banking core processors, loan origination systems, deposit account opening systems, data warehouses, CCaaS/IVA/IVR...
The Network & Voice Engineer is responsible for the design, implementation, and ongoing management of Aveanna's enterprise... operational network design, supporting more than 250 locations. The engineer is accountable for ensuring that network and voice...
.com Job Description The Solutions and Technologies (S&T) group is seeking a talented Senior Software Engineer to help lead and expand... within our cloud-based Contact Center as a Service (CCaaS) product. As a member of Avaya's Infinity engineering team, you'll...
career opportunity that will light a fire within you. So, what's the role all about? A NiCE Senior Solution Engineer... through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate...
career opportunity that will light a fire within you. So, what's the role all about? A NiCE Solution Engineer will lead... through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate...
Overview As an ePlus Senior Collaboration Engineer, you will be responsible for designing and implementing single... add-ins such as Redsky, 9line, Intrado, Variphy, etc. 2+ years' experience with Contact Center as a Service (CCaaS) (e.g. Webex Contact...
while helping others live on. The Lead Information Technology Engineer designs, develops, implements and maintains LiveOnNY... to achieve business objectives. The Lead Information Technology Engineer is responsible for ensuring responsive, secure...
while helping others live on. The Lead Information Technology Engineer designs, develops, implements and maintains LiveOnNY... to achieve business objectives. The Lead Information Technology Engineer is responsible for ensuring responsive, secure...
Telecom Senior Software Engineer will design, build, and maintain software and systems for communication networks... Responsibilities Software Development: Code, test, and maintain telecom applications, focusing on Genesys Cloud UCaaS and CCaaS, VoIP...
YOUR MISSION: As a Partner Solution Engineer at Parloa, your mission is to accelerate partner success and drive..., or similar role in SaaS, AI, CCaaS, or enterprise software. Strong technical foundation and experience guiding partner...