problems they cannot solve to the appropriate support groups for resolution (L3 Tech, Manager, etc.) Follow all standard..., and within the organization to lead problem resolution and change management processes. Their work may be more technical in nature...
problems they cannot solve to the appropriate support groups for resolution (L3 Tech, Manager, etc.) Follow all standard..., and within the organization to lead problem resolution and change management processes. Their work may be more technical in nature...
, Cisco DNA Center Elastic Stack, ACAS); SATCOM monitoring and acquisition tools (Satellite Acquisition Manager, L3 Harris... and Change ticketing systems (ServiceNow, Remedy); and Configuration management tools (Git or SVN Ansible, Terraform, CMDBElastic...
Shift: Regular / Second Shift (with On-call & Weekend Support) Job Description: Provide L2/L3 production support...: MuleSoft experience with Anypoint Studio, Anypoint Platform, and API Manager, API Exchange, Monitoring, and other Anypoint...
and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well... incidents (L1/L2/L3), lead triage efforts, and restore services under strict SLAs. Perform root cause analysis and implement...