used BPO tools and systems (i.e. Nice, Verint, IEX, ACD, CRM, Ticketing Systems, Knowledgebase, Learning Management Systems...
metrics and provide monthly performance reports with actionable insights. Support marketing campaigns through CRM management... With: Experience in marketing for a law firm or professional services company is required. Familiarity with GoHighLevel CRM...
activities Experience with tools to report data, track and analyze trends and CRM (SalesForce/Service Now preferred ) Deliver...
CRM tool -Bachelor’s degree or equivalent is preferred. -Experience working in an environment with strong commercial...
process consulting or automation, CRM, Employee Performance Management (systems and processes). Microsoft is an equal...
within the GUTS tool. ▪ Assist in data cleanup activities within the GUTS system. ▪ Provide support for GUTS and CRM-related...
efficiency. Documentation & Communication - 10% Maintain up-to-date patient and interaction records in CRM and EMR systems..., preferably in healthcare or telemedicine. Proficiency with CRM software (Zendesk), scheduling tools, and patient management...
by maintaining CRM data integrity, optimizing workflows, producing performance insights, and coordinating lead follow-ups - enabling... and complete daily assigned tasks within CRM or scheduling tools. Identify and suggest process improvements to enhance patient...
/Zendesk or other CRM tools for seamless support. Knowledge of macros customization for streamlined responses. Experience...
and order processing environments. Strong analytical, communication, and coaching skills. Proficiency in CRM/order platforms...
accurate CRM records of all customer interactions. Track recurring inquiries and suggest process improvements. Requirements... and verbal). Proven ability to multitask in a fast-paced, high-volume environment. Tech-savvy with experience in CRM or order...
with a focus on Chronic Kidney Disease (CKD), Heart Failure, or Type 2 Diabetes (T2D), Cardio Metabolic Renal (CRM) therapeutic...
– acquire new e-mail addresses and gather new subscribers to various e-mails. Effective management of CRM Campaigns...
company preferred Proven experience in process improvement and project management Strong working knowledge of CRM tools (e.g...
in the company's CRM system. Generate and analyse order and customer service reports to identify trends and areas... with the Microsoft Office Suite. Intermediate skill-level in Excel is essential. Experience with CRM and ERP systems...
, including AI, NLU, ACD, IVR, ASR, and CRM integrations. Lead the design and development of multiple AI and bot applications... of AI and contact center technologies. CRM integrations, APIs, and other ecosystem technologies. Best practices for contact center...
. Basic knowledge of CRM or social media management tools (e.g., Zendesk, Sprout Social, Hootsuite...
feedback to improve customer experience and SOPs Support data integrity during CRM migration to Salesforce Service quality... with shifting priorities Familiarity with Freshdesk, Salesforce (CRM), Freshcaller, and remote-view tools like ViewVault...
. Basic knowledge of CRM or social media management tools (e.g., Zendesk, Sprout Social, Hootsuite...
relationship builder with trustworthiness, performs consistently well, and strong work discipline Salesforce CRM experience...