Description & Requirements Overview Candidate should be qualified to offer technical support to Infor customers who... aptitude, strong knowledge of the English language & communication skills, ability to work in a team and good customer service...
to resolve advanced issues. Process & Performance Management Monitor queue volumes, service levels, and incident resolution... experience Experience working in IT Service Management (ITSM) environments. Technical Skills Strong understanding of Oracle...
and service requests, while supporting Change and Problem management process. Job description: Provide Level 2 support... and Services with a special focus on next generation Laboratory Information Management System (LIMS) in addition to creating...
Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS...Account Support Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2...
, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service...Account Support Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2...
on a specific technology, application, service offering or market segment. Deliver strategic account support through proactively..., and position the perception of system problems and deliver service needs at different management and functional levels. Lead...
with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support. Responsibilities: Oracle Customer Success... facilitation. Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support. Qualifications...
industries. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end... to meet you; Join the Application Support team at Altisource® and be part of the backbone that enables our business...
industries. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end... to meet you; Join the Application Support team at Altisource® and be part of the backbone that enables our business...
support operations must evolve just as fast. This role is critical in ensuring that our support teams have the right tools..., processes, and insights to operate efficiently and deliver world-class service at scale. You'll work cross-functionally...
next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps...-7 years of hands-on experience in Microsoft Dynamics 365 CRM, with deep expertise in Sales and Customer Service...
alongside our users, helping Indians secure their financial future every step of the way. Backed by Tiger Global Management.... And this is just the beginning! What's the role? As a Customer Support Associate at JAR, you should possess excellent communication...
next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps... with support and business teams to prioritize and triage tickets. Maintain service levels in accordance with SLAs. Identify...
next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps... in using IDE, such as VS2017/2019 or VS Code. Familiar with Source code management tool, such as TFS (Azure)/Service...
of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support... there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level...
of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support... there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level...
value. Technical & Solution Expertise Collaborate with engineering and product teams to understand digital service... offerings. Provide technical support during pre-sales and solution design phases. Stay updated on emerging technologies, IoT...
& Service specializes in deploying cloud-based platforms that unify sales, customer service, and support functions, enabling end..., and technical teams to ensure that the selected solution supports lead-to-cash processes, case management, field service...
& Service specializes in deploying cloud-based platforms that unify sales, customer service, and support functions, enabling end..., and technical teams to ensure that the selected solution supports lead-to-cash processes, case management, field service...
partners that support service provision in Global offshore centres. DBS is a multicultural, multi-language and matrixed..., standardization and process harmonization of Customer Service Management across GDBS served countries. Financial a) Financial...