partner closely with Digital Experience, CX Design, Data Engineering, and Marketing to operationalize insights through... with CX and Digital Experience to quantify journey opportunities (drop‑offs, latency, repeat contact drivers) and prioritize...
working closely with Customer Growth, Design, CX (user-research), Product Owners, Data & Insights, as well as our Technical...
Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive... on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore...
experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital...
Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive... on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore...
Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive... on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore...
partner closely with Digital Experience, CX Design, Data Engineering, and Marketing to operationalize insights through... with CX and Digital Experience to quantify journey opportunities (drop-offs, latency, repeat contact drivers) and prioritize...
and deepening engagement across all customer segments. The Division leads the organisation’s customer experience (CX) strategy... function, the role works closely with cross-functional teams to define a unified CX framework and ensure effective delivery...
About the Role We are seeking a highly motivated and hands-on Associate Manager to join our CX Analytics team and act... as a key analytical partner within our Customer Experience (CX) team. This role is for a self-starting individual contributor...
and deepening engagement across all customer segments. The Division leads the organisation’s customer experience (CX) strategy... function, the role works closely with cross-functional teams to define a unified CX framework and ensure effective delivery...
organization. Governance and Alignment Lead the CX governance framework to align with strategic priorities, maintain compliance... for informed decision-making and competitor benchmarking. Collaborate with CX designers to map customer journeys and apply Design...
Manager, Customer Experience Strategy to lead the charge in shaping and executing our customer experience (CX) framework. The... of experience who can not only develop a compelling CX strategy but also collaborate effectively with cross-functional teams...