; professional certification in Learning & Development (L&D), coaching, or CX is a plus. 8+ years in customer service, L&D, CX, QA...
A leading software company is seeking a Hong Kong-based CX specialist to provide Cantonese-first support. This role...
technical advisor. Collaborate with Cisco CX teams, TAC, Solution Architects, and Account Managers to ensure coordinated, high...) highly preferred. Experience in Solutions Architect or Network Consulting Engineer roles. Familiarity with Cisco CX...
partner closely with Digital Experience, CX Design, Data Engineering, and Marketing to operationalize insights through... with CX and Digital Experience to quantify journey opportunities (drop‑offs, latency, repeat contact drivers) and prioritize...
Proficient in spoken and written Eng and Mandarin Collaborate with CX stakeholders Bachelor's Degree... in a quantitative field About the Role We are seeking a highly motivated and hands‑on Associate Manager to join our CX Analytics...
CX firms). Expertise in lifecycle strategy, martech stacks (Braze/Salesforce/SFMC), and analytics tools (SQL, Tableau...
Structures, Algorithms, and Aspect-Oriented Programming. Knowledge and experience in SAP Hybris / SAP CX Commerce...
. As a Customer Experience Resident Engineer, you will play a critical role in a Cisco CX-Lead End-to-End Support Model, acting as the... technical advocate within Cisco. Collaborate Across Cisco Teams: Work closely with the Cisco Account Team, TAC, and other CX...
and models that inform product, marketing, distribution and service decisions. You’ll partner closely with Digital Experience, CX... on pipelines (e.g., Spark/Databricks) and define data contracts for customer entities. Work with CX and Digital Experience...
and Holidays Airport/Group Staff Discounts Employee/Dependent CX Air Ticket Discount Employee/Dependent Medical Benefits...
decentralized communication materials across marketing, brand, and CX teams to identify best practices and workflow gaps. Map...
and Holidays Airport/Group Staff Discounts Employee/Dependent CX Air Ticket Discount Employee/Dependent Medical Benefits...
/Dependent CX Air Ticket Discount Employee/Dependent Medical Benefits Training/Sponsorship Program Good Career Ladder Cathay...
and team meetings with your manager. Contribute to the continuous improvement process by putting forward CX ideas. Share...
, Ansible). Knowledge of Cisco CX portfolio, tools, and methodologies. Experience leveraging network management tools...
analyze and optimize the digital loan application, approval, and disbursement journey for superior customer experience (UX/CX...
Job Overview We’re hiring a Hong Kong-based CX specialist to be the “local voice” for our Hong Kong customer...
Sales Cloud / Oracle CX Cloud Oracle Security Asset Management: Oracle Primavera, Rostering, Field Service Minimum 1...