Description The AI Conversational Shopping team is looking for an AI Editorial Lead to drive its efforts..., and prompt engineering. Part editor, part team lead, they will set and drive the vision for the style, tone and voice our Large...
competition, elevating our CX vs competition to step change what Luxury looks like on Amazon. Collaborate with the eComm... leadership team and Zone teams to deliver regular clear and informative updates on this key topic, with UK being the lead country...
by 72,000+ organizations, including Bridgestone, Sony Music, and S&P International. Our mission is to provide exceptional customer (CX..., visionary Senior Director of International Business Development to lead our International BDR organisation. This is a crucial...
. This role will lead a pillar of the newly formed Client Experience Design (CXD) team, responsible for ensuring CIB leadership... have a comprehensive understanding of how clients experience CIB today and defining a compelling CX strategy to achieve its goal. The...
and implementing a CX strategy across all client facing touchpoints and channels, aimed at increasing client satisfaction. The role... with the bank’s strategic direction and objectives. Lead a team of client experience designers and researchers, tasked...
a CX strategy across all client-facing touchpoints and channels, aimed at increasing client satisfaction. The role holder..., and the creation of artifacts that build client empathy. Lead on project delivery and the creation of artifacts that provide...
by 72,000+ organizations, including Bridgestone, Sony Music, and S&P International. Our mission is to provide exceptional customer (CX..., visionary Senior Director of International Business Development to lead our International BDR organisation. This is a crucial...
Group Corporation. Role Overview: PlayStation is for everyone! Global Consumer Experience (CX) provides global services... first contact. Other responsibilities: Establish and lead go-to-market framework across Customer Experience workstreams...
to training and a global network of specialists, this is the role for you. As a Service Functional Lead Manager..., you will: Lead a team to collaborate with our clients to understand their business needs and requirements Develop a vision...
targets for Freshworks’ premium SaaS offerings, including EX, CX, and AI solutions. Focus on driving success in the Mid-Market... professionals. Make Freshworks the place where top talent wants to grow and succeed. Lead from the Front: Be the embodiment...
targets for Freshworks' premium SaaS offerings, including EX, CX, and AI solutions. Focus on driving success in the Mid-Market... professionals. Make Freshworks the place where top talent wants to grow and succeed. Lead from the Front: Be the embodiment...
for you. As a Service Functional Lead Senior Manager, you will: Lead a team to collaborate with our clients to understand their business... of Microsoft technologies. Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand...
us build a safer future. Department Overview Our Experience Design & Research team is a multidisciplinary group of UX/CX... to lead evaluative and measurement-focused UX research within mission-critical environments. You will design and execute...
impact role for a Product Manager who wants to own the customer journey on our mobile app. You will lead the strategy... experience. Lead continuous product discovery using user research, data analysis, and competitive insights. Translate insights...
capabilities that enable us to compete with heart, creativity, and scale. Your day-to-day: Lead integrated brand and social... across Commercial, Product, and CX teams to embed brand thinking company-wide and unlock cross-functional innovation Establish...
that places the customer at the centre of everything we do. You will have the opportunity to lead the transformation of customer.... Your ideal proficiency in journey mapping, CX design, and project management, coupled with your expertise in user research...
:A supportive and adaptive culture Access to a structured training and career progression plan Opportunities to take the lead..., web analytics or Customer Experience (CX). This role is Hybrid within the UK - the team do meet in the London office...
design and business goals by working closely with leadership across CX, Product leadership, and Marketing. Lead and support.... As a Senior Lead Product Designer within International Consumer Banking, you will be at the heart of this venture, focused...
, we're hiring a Senior Director to co-lead the Business Banking unit. You'll work in tandem with the Senior Product Director..., Marketing, Partnerships, Onboarding, and Customer Experience. This is a unique opportunity to lead a rapidly growing unit...
Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic Quadrant™ for Contact Center as a Service. 2025... chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: Lead the...