. Training Needs Analysis Coordinates with QA Manager to address unsatisfactory customer service or call handling. Reviews... in any field or equivalent experience. At least 5 years of experience in Call Center/BPO Operations. 2 to 4 years...
. 5. Training Needs Analysis Coordinates with QA Manager to address unsatisfactory customer service or call handling... of a Bachelor's Degree in any field or equivalent experience. At least 5 years of experience in Call Center/BPO Operations. 2 to 4...
Job Description: Job Summary: This position is a key member of the leadership team supporting the call center...: Night Shift About SVC: Select VoiceCom is an American and Australian-owned company providing call center services...
's Degree in any field or equivalent experience. At least 5 years of experience in Call Center/BPO Operations. 2–4 years... in a Supervisory or Managerial role. Experience managing 200–400 call center positions. Six Sigma certification (desirable). Areas...
's Degree in any field or equivalent experience. At least 5 years of experience in Call Center/BPO Operations. 2–4 years... in a Supervisory or Managerial role. Experience managing 200–400 call center positions. Six Sigma certification (desirable). Areas...
OR completed at least 2 years in college (with no back subjects) OR a College Graduate With or without call center experience... Deliver excellent customer service and ensure customer satisfaction in all calls Ensure accurate documentation of each call...
rent random taskers. We're not a legacy BPO. We don't sell call-center seats. We are Yokly — a team that starts...Department: Human Resources Reports To: HR Manager Work Setup: 100% Remote | Night Shift | Weekends Off...
is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service...-based data pipelines. - Collaborate with the Data & Integration Manager to maintain secure data synchronization...
call originates from and Equipped to handle all general reservations and deal with changes to all reservations... and outbound calls from any part of the globe that the call originates from Equipped to handle all general reservations and deal...
VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first... in providing feedback that would improve overall quality of performance Participates in call calibrations, monitoring with client...
and Australian-owned company providing call center services. While our main goal is to provide first-class service... that would improve overall quality of performance Participates in call calibrations, monitoring with client and operations team expert...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal...
Graduate Work Experience: Minimum 1 year experience in coaching or leading a sales team (preferably in call center... with agents with focus on closing techniques, objection handling, and script adherance Align with Sales Manager and Team Leads...
Graduate Work Experience: Minimum 1 year experience in coaching or leading a sales team (preferably in call center... with agents with focus on closing techniques, objection handling, and script adherance Align with Sales Manager and Team Leads...
as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated... and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ · Able to write...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...