Key Responsibilities: Oversee daily operations within the contact center, ensuring adherence to policies and quality... Administration, Communication, or a relevant field. Proven experience of 3+ years as a Team Leader in a Contact Center...
Skills and Requirements Bachelor’s degree. Minimum 7 years of experience in a call center environment. Minimum 3 years.... What You'll Do: As a Service Delivery Manager, you will play a critical role in ensuring seamless services to our clients...
a plus. 7 - 10 years of experience in the call center industry. Proven 3 -year experience as an operations Manager... in a city rich with potential. We are looking for a Senior Operations Manager who is ready to step into a high-impact role...
years of experience in the call center industry. Proven 1-2 year experience as an Operations Manager or equivalent title... culture, enabling companies of all sizes and industries to transform their CX. Primary Job Responsibilities Operations...
years of experience in the call center industry. Proven 1-2 year experience as an Operations Manager or equivalent title... culture, enabling companies of all sizes and industries to transform their CX. Primary Job Responsibilities Operations...
years of experience in BPO or Call Center training roles. At least 2–3 years leading training teams or managing training... companies of all sizes and industries to transform their CX. Position Overview The Training Manager is responsible...
years of experience in BPO or Call Center training roles. At least 2-3 years leading training teams or managing training... companies of all sizes and industries to transform their CX. Position Overview The Training Manager is responsible...
and call-center management. The ideal candidate is a people-focused leader with a proven record of driving revenue growth... data and implement plans for improvement. Team Building & Coaching -Build, train, and motivate sales and call-center...
architecture, dial plans, call routing, and contact center integration (Luware, Anywhere365). Plan and execute migrations: SBC...Line of Service Internal Firm Services Industry/Sector Specialism Management Level Manager...
the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed service levels... Previous Call Centre management experience is a must Knowledge in Microsoft Office – Word/PowerPoint/Excel. High-level...
the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed service levels... Previous Call Centre management experience is a must Knowledge in Microsoft Office - Word/PowerPoint/Excel. High-level...