million services to our customers every day across mobile, broadband and digital solutions. As the Process Centre... and experiences across Enterprise and Business, Telecommunications Networks or IT. In your role as Process Redesign Specialist...
chat – this isn’t a high-volume call centre role; it’s focused on delivering quality, personalised customer service... is looking for an experienced Customer Experience Specialist to join their Sydney head office team. This is a fantastic opportunity to work...
across mobile, broadband and digital solutions. As the Process Centre of Excellence continues to grow and evolve at Optus, the..., Telecommunications Networks or IT. In your role as Process Redesign Specialist for Networks, Enterprise and Business or IT, based...
and improved. We’re looking for a Senior Technical Specialist – Voice Performance to join our Probe and Observability team... focused on voice KPIs and KQIs across RAN, Core and IMS domains Analyse key performance metrics including Call Setup Success...
across mobile, broadband and digital solutions. We’re looking for a Senior Technical Specialist – Data Performance..., 5G, Fixed, IoT and Enterprise networks and services. About the role As a Senior Technical Specialist – Data...
how network performance is observed, understood and improved. We're looking for a Senior Technical Specialist - Voice Performance... Call Setup Success Rate, Call Drop Rate and MOS to quantify and improve customer experience Perform expert-level end...
Technical Specialist - Data Performance to join our Probe and Observability team in Macquarie Park, playing a critical role... As a Senior Technical Specialist - Data Performance, you'll leverage advanced probe and analytics platforms to proactively...
Job Title: Customer Experience Specialist Trainee Location: Castle Hill, Sydney, New South Wales Company: Subaru... Specialist while delivering outstanding service. Your goal is to help position Trivett Automotive Retail as Australia...
Specialist, you will lead the development of technical roadmaps, solution architecture, configuration guidelines, onboarding... cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. Competitive leave policies...
across mobile, broadband, and digital solutions. As a Principal Technical Specialist, you will lead the development of technical... and on-site childcare centre. Competitive leave policies, including additional 'Connected’ days to focus on culture, family...
Specialist Employment Type: Permanent Part Time Hours Per Week: up to 32 Who we are : We are a health service that touches... Specialist position providing effective leadership and mentoring for all medical staff (HMOs, VMOs, SSs, CMOs, RMOs, and JMOs...
Technical Specialist - Mobile Voice based in Macquarie Park, Sydney to act as a subject matter expert within Mobile Core... on-call, after-hours and weekend work) for performance, design, fault resolution and optimisation. Lead vendor engagement...
in various professional fields, including Accounting & Finance, Administration & Office Support, Call Centre & Customer Service...This local council is seeking an experienced Procurement Specialist to provide hands-on, end-to-end procurement support...
across mobile, broadband and digital solutions. We’re looking for a Senior Technical Specialist – Mobile Voice based in Macquarie..., and cloud technologies such as OpenShift and AWS. Deliver Tier 3 support (including rostered on‑call, after‑hours and weekend...
of experience in a customer service specialist (or similar) role within a call center environment Exceptional customer service... customer returns and warranties focusing on the customer service recovery paradox Deliver contact centre services...
million services to our customers every day across mobile, broadband and digital solutions. The Process Centre of Excellence... Specialist, you will help maintain the organisation's process management framework, ensuring compliance with standards...
across mobile, broadband and digital solutions. The Process Centre of Excellence (PCoE) is dedicated to building a high... drives delivery of Optus’ strategic imperatives. As a Process Standards and Quality Specialist, you will help maintain the...
. This is not a call-centre role and not a “ticket-taking” function. This is a hands-on, relationship-driven, workflow-savvy role.... That’s where you come in. About the Role As a Customer Success & Onboarding Specialist, you will guide new and existing customers through their journey...
. About you: Excellent customer service experience from a retail, hospitality or call centre background. Natural communicator and solution...
. About you: Excellent customer service experience from a retail, hospitality or call centre background. Natural communicator and solution...