representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call..., with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business...
Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call... organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO...
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees... and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer...
towards first call resolution by providing real time solution · Communicates key imperatives and team’s strategies during pre..., invoice by date, picking, billing and shipping of orders with credit and collections team, distribution and logistics team...
debts % over total AR, lead system enhancement relative to AR processes and ensure that cash inflows from AR collections... invoices including related withholding tax certificate Ensure to achieve required collection follow-up via call or email count...
from AR collections are accounted for. KEY RESPONSIBILITIES: Accounts Receivable: Perform collection follow-up with customers... via call or email count per week Reconcile customer balances and provides timely feedback regarding results...
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees... and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer...
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees... and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer...
Closely monitor open PLs, undistributed collections, overdue invoices and un-encoded sales returns for audit compliance... & resolve disciplinary issues /audit call-outs Coordinate with HR Team for manpower issues and form submissions Make...
Internal Reports & Monitoring Billing & Collections Property Transactions Bank Coordination Qualifications Graduate of BS... communities that people are proud to call home. Be part of TransPhilwhere building homes means building dreams....
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... accounts and document interactions. Escalate unresolved concerns to the appropriate team or supervisor. Ensure first-contact...
! General Accountant Reporting to: Accounting Supervisor We're an award-winning global outsourcer providing contact center... and should know how to act as a good leader among the team in the absence of his Supervisor Must be driven to perform...
for all clients in order to provide an overall assessment of call center and collections quality. Scores are then entered... to become familiar with internal processes and client specific call scoring criteria while monitoring random inbound customer service...
and scores a specified number of calls each month for all clients in order to provide an overall assessment of call center... and collections quality. Scores are then entered into a database for tracking and reporting purposes. Quality issues and performance...
morning and afternoon if there are heavy collections. Monitors and ensures achievement of the required Collection Efficiency... at the end of the day before endorsement to Happy Customer Supervisor. Registers daily in the logbook the cash collection...
advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates... and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through...