, on any device. This is where you and your skills come in. We're currently looking for an APAC Support Manager to lead customer... Partner with Product, Engineering, and Customer Success teams to escalate APAC customer insights and product issues to improve...
into: Manager, Customer Success Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products... service, call/contact centers, or service delivery. Demonstrated proficiency in technical problem-solving, including...
Systems or similar field equivalent work required. 7+ years experience in customer service, call/contact center... career opportunity that will light a fire within you. So, what's the role all about? The Manager, Customer Success...
into: Manager, Customer Success Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products... service, call/contact centers, or service delivery. Demonstrated proficiency in technical problem-solving, including...
contact center technologies. PROJECT Serve in a project manager capacity via management of end to end system life cycle... specialized expertise around NICE products, the contact center industry, and other contact center ecosystem topics including CRM...
of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus Excellent communication... years of Progressive Management Experience) preferred Two to three years of experience with call center and process...
of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus Excellent communication... years of Progressive Management Experience) preferred Two to three years of experience with call center and process...
. Experience in HR facets and administrative/analytical tasks. Call Center or contact center experience is highly regarded. Ability...Discover your 100% YOU with MicroSourcing! Position: HR Administrator Location: Harton Corporate Center, Baclaran...
of contact for inter-departmental communication during the Night Shift, liaising effectively with Customer Support, Technical... in a Sales Team Lead or Supervisor role, ideally within a high-volume, multi-channel (chat, voice, ticket) contact center...
expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions.... Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than...
Preferred Skills & Experience Previous roles as Solutions Specialist, Customer Success Manager, or Account Executive..., customer success, and technical product guidance, serving as a crucial bridge between clients and our AI solutions...
), call center sales, telemarketing, or customer service role, preferably in a high-volume environment. Exceptional..., contact rates, appointment setting, and customer satisfaction. Utilize CRM and other internal systems to track individual...
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general...
, financial statements, or payroll processes (a plus) Proficiency in CRM and call center systems with strong attention to detail..., sharpen financial expertise, and make real customer impact-turning problem-solving into results and transforming challenges...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... and direct the daily activities related to the operation of the call center. Responsible for managing, training and guiding...
in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer..., and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging...
in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage... customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise...
in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer..., and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging...
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global... Requirements Previous Finance experience in collections & credit will be well regarded. Experience working in a call center...
, and monthly targets for call volume, contact rates, appointment setting, and customer satisfaction. Utilize CRM and other internal...: Minimum of 1-2 years of experience in a Business Development Center (BDC), call center sales, telemarketing, or customer...