supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy... either a single task or multiple, but closely related tasks. > Manage the employment status of call center associates...
(with at least two years of Progressive Management Experience) preferred Call center experience preferred Demonstrated ability... leaders Candidate Profile Associate's Degree in related field with more than seven years of experience...
(Any courses) with 2 years call center experience (Healthcare Member int account) -non-negotiable... healthcare experience- handling member calls for a year or more in direct patient care will also be considered Associate Graduate...
and inspire others C ustomer service and call center experience Understanding, interpreting, and manipulating data for reporting... in quality customer experience on every call. You'll report to Senior Manager, Quality Assurance . You'll contribute to the...
day-to-day tasks Consistently mentor and inspire others Customer service and call center experience Understanding... and tips to help them succeed in quality customer experience on every call. You'll report to Senior Manager, Quality Assurance...
and volume changes Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix..., resource plans, and schedules for new programs Associate's degree in related field from a four-year college or university...
. Minimum of 3 years of experience in call center industry. Strong credentials and personal brand; ability to coach and develop... and above. Solutions include, but are not limited to, partnering with Director and Associate Director on a leadership development strategy...
Go further with Foundever Are you ready to move your career forward At Foundever , you will find our call center... jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career...
skills/expertise Experience in Collections is a plus At least 1 year of call center working experience is preferred... of orders (reference numbers) from LA office. Call on orders allocated to check on status of subpoena. Type detailed message...
preferred. Minimum of 2 years of working in a call center environment preferred. Knowledge of Microsoft Office Suite... to meet set expectations for call center metrics, quality requirements, and turnaround times. Show more Show less...
supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate... supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy...