Functional Analyst works closely with a cross-functional team and supports system designers with co-creating sustainable... testing the configured scenarios. Additionally, troubleshoot system related issues and channel transactional data. Facilitate...
We are seeking a Senior Business Analyst to play a critical role in the replacement of an existing SAP call centre.... This person will be driving business process redesign, shaping how future customer engagement and customer service operations work...
Functional Analyst works closely with a cross-functional team and supports system designers with co-creating sustainable... testing the configured scenarios. Additionally, troubleshoot system related issues and channel transactional data. Facilitate...
Qualification & Experience Matric Equivalent Minimum of 2 years’ experience as a Real Time Analyst within a contact environment... levels and efficiency metric goals Work closely with the operations team to analyze and help improve their delivery...
Qualification & Experience Matric Equivalent Minimum of 2 years’ experience as a Real Time Analyst within a contact environment... levels and efficiency metric goals Work closely with the operations team to analyze and help improve their delivery...
centre operations. The Intraday WFM Analyst plays a critical, frontline role in maintaining the smooth and efficient... overtimeto stabilize operations. Real-Time Monitoring: Continuously monitor call volumes, agent adherence, and queue performance...
business unit, organisational stakeholders, and the solution team. The Functional Analyst works closely with a cross-functional... activities. Maintain test case repository. Troubleshoot system related issues and channel transactional data. Track and report...
We are seeking a Senior Business Analyst to play a critical role in the replacement of an existing SAP call centre.... This person will be driving business process redesign, shaping how future customer engagement and customer service operations work...
, and commercial best practice. Position Purpose The Commercial Finance Analyst will play a key role in supporting commercial... with Sales, Supply Chain, Marketing, and Operations, supporting forecasting, budgeting, month-end reporting, and profitability...
Functional Analyst works closely with a cross-functional team and supports system designers with co-creating sustainable... testing the configured scenarios. Additionally, troubleshoot system related issues and channel transactional data. Facilitate...
systems, processes, and commercial best practice. Position Purpose The Commercial Finance Analyst will play a key role... business. The role works closely with Sales, Supply Chain, Marketing, and Operations, supporting forecasting, budgeting...
Functional Analyst works closely with a cross-functional team and supports system designers with co-creating sustainable... testing the configured scenarios. Additionally, troubleshoot system related issues and channel transactional data. Facilitate...
Functional Analyst works closely with a cross-functional team and supports system designers with co-creating sustainable... testing the configured scenarios. Additionally, troubleshoot system related issues and channel transactional data. Facilitate...
, and commercial best practice. Position Purpose The Commercial Finance Analyst will play a key role in supporting commercial... with Sales, Supply Chain, Marketing, and Operations, supporting forecasting, budgeting, month-end reporting, and profitability...
forecast monthly by brand, channel and customer in collaboration with sales leaders and supply chain & planning; Support the... simulation analysis. Work closely with cross-functional teams, including sales, marketing, and operations, to understand...
forecast monthly by brand, channel and customer in collaboration with sales leaders and supply chain & planning; Support the... simulation analysis. Work closely with cross-functional teams, including sales, marketing, and operations, to understand...
forecast monthly by brand, channel and customer in collaboration with sales leaders and supply chain & planning; Support the... simulation analysis. Work closely with cross-functional teams, including sales, marketing, and operations, to understand...
forecast monthly by brand, channel and customer in collaboration with sales leaders and supply chain & planning; Support the... simulation analysis. Work closely with cross-functional teams, including sales, marketing, and operations, to understand...
forecast monthly by brand, channel and customer in collaboration with sales leaders and supply chain & planning; Support the... simulation analysis. Work closely with cross-functional teams, including sales, marketing, and operations, to understand...
Key Responsibilities Review the forecast monthly by brand, channel and customer in collaboration with sales leaders..., and operations, to understand their financial needs and provide proactive and reactive support to achieve business objectives...