like ServiceNow , JIRA , or Remedy . Set up, configure, and support VoIP systems such as Cisco , Avaya , or softphone applications..., and peripherals. Install, configure, and maintain operating systems (Windows/macOS), applications, and security tools. Troubleshoot...
. Operations & Service Delivery: Ensure the high availability and reliability of all critical business systems and network...) and hardware (Cisco, Meraki, Palo Alto). Virtualization technologies (VMware, Hyper-V). Cloud platforms (AWS, Azure, or Google...