and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions.... Participant actively in Major Incident Management representing Client Service team, identify client impact issue and provide...
monitoring and provides trend data to the site management team Uses a quality monitoring data management system to compile... needs Participates in customer and client listening programs to identify customer needs and expectations Provides actionable...
About The Role Grade Level (for internal use): 10 The Role: Due Diligence Analyst (IT Risk) The Location: Makati City..., Philippines The Team The Customer Experience Team within Market Intelligence, partners closely with Sales, account management...
Attention to Detail Time Management Technical Skills: VoIP and UCaaS Knowledge - 1 to 3 years of experience Networking.../troubleshooting and managing vendors and/or third party carriers. Works with moderate guidance in own area of knowledge...
efficiency and optimization to global Client Success care. In our Quality Support Operations practice, our Sr.Quality Analyst... and care that help client facing teams reimagine their training, communication, business, and organizational processes to bring...
Looking for Philippines-based candidates Job Role: Parabroker/Senior Credit Analyst Engagement type: Independent... Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client...
standards. Performs call monitoring and provides trend data to the site management team. Uses a quality monitoring data... management system to compile and track performance at team and individual level. Performs monitors of call, chat...
standards. Performs call monitoring and provides trend data to the site management team. Uses a quality monitoring data... management system to compile and track performance at team and individual level. Performs monitors of call, chat...
standards. Performs call monitoring and provides trend data to the site management team. Uses a quality monitoring data... management system to compile and track performance at team and individual level. Performs monitors of call, chat...
on communication and care that help client facing teams reimagine their training, communication, business, and organizational processes... to bring efficiency and optimization to global Client Success care. In our Quality Support Operations practice, our Sr...
Analyst 3 provides the coordination and support of the Service Management Escalation process for all Severity One incoming... calls. Has knowledge of commonly-used Service Desk concepts, practices and procedures and assists with the creation...
as assigned. Knowledge, Skill Set & Qualifications Required 2-3 years Call Center Experience 1-2 years Quality Analyst... call monitoring and provides trend data to the site management team. Uses a quality monitoring data management system...
About The Role Grade Level (for internal use): 08 S&P Global Corporate The Role: Reporting Analyst (Order-to-Cash...) US Hours The Impact: This position will be responsible for designing and reporting key client order metrics, to help drive key...
Looking for Philippines-based candidates Job Role: Parabroker/Senior Credit Analyst Engagement type: Independent... remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor...
, turnaround time, cost efficiency, and client experience. The Process analyst will work closely with Operations (New Business... operations (e.g., New Business/Underwriting, Claims, Billing & Collections, Client Servicing, Policy Administration). Knowledge...
About The Role Grade Level (for internal use): 08 S&P Global Corporate The Role: Reporting Analyst (Order-to-Cash...) US Hours The Impact: This position will be responsible for designing and reporting key client order metrics, to help drive key...
Job Description: Looking for Philippines-based candidates Job Role: Parabroker/Senior Credit Analyst Engagement... Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client...
Job: We are looking for a detail-oriented Quality Analyst to join our client's Customer Care team. In this role, you will monitor, evaluate.... Maintain and update knowledge management materials, training content, and process documentation. Monitor compliance...
management company client of ours . This role will be instrumental in optimizing revenue performance for some of the biggest.... Your Main Responsibilities: Revenue Optimization & Client Management Manage revenue optimization for assigned vacation rental...
client order metrics, to help drive key business decisions within the Order -to- Cash (OTC) team. The Reporting Analyst... will also be responsible for delivering intelligence to senior Commercial and Finance stakeholders to assess the impact of the client order...