to join our client's Customer Care team. In this role, you will monitor, evaluate, and enhance the quality of Back Office and Voice... and coaching to Back Office and Voice agents based on quality checklist parameters. Maintain and update knowledge management...
, turnaround time, cost efficiency, and client experience. The Process analyst will work closely with Operations (New Business... operations (e.g., New Business/Underwriting, Claims, Billing & Collections, Client Servicing, Policy Administration). Knowledge...
About The Role Grade Level (for internal use): 10 The Role: Due Diligence Analyst The Location: Makati City..., Philippines The Team The Customer Experience Team within Market Intelligence, partners closely with Sales, account management...
Analyst 3 provides the coordination and support of the Service Management Escalation process for all Severity One incoming... calls. Has knowledge of commonly-used Service Desk concepts, practices and procedures and assists with the creation...
Analyst (Order-to-Cash) US Hours The Impact: This position will be responsible for designing and reporting key client order... metrics, to help drive key business decisions within the Order-to- Cash (OTC) team. The Reporting Analyst...
Looking for Philippines-based candidates Job Role: Parabroker/Senior Credit Analyst With an opportunity to earn monthly.... For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency...
About The Role Grade Level (for internal use): 10 The Role: Due Diligence Analyst The Location: Makati City..., Philippines The Team The Customer Experience Team within Market Intelligence, partners closely with Sales, account management...
Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care... Medical Content Analyst will independently research and identify new clinical content areas of claims editing, by reviewing...
. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're... looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Information Security Analyst...
Job Description: About the Role: Grade Level (for internal use): 10 The Role: Due Diligence Analyst (IT Risk... closely with Sales, account management, and product to deliver a differentiated customer experience. This group enables...
, turnaround time, cost efficiency, and client experience. The Process analyst will work closely with Operations (New Business... operations (e.g., New Business/Underwriting, Claims, Billing & Collections, Client Servicing, Policy Administration). Knowledge...
of technical knowledge Manage relationships with multiple levels of management within Enterprise Business Operations Aligns risk... of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy...
, account management, and product to deliver a differentiated customer experience. This group enables our revenue team... satisfaction. The team supports key workflows such as RFPs, due diligence, risk assessments, client audits, and other customer...
, network connectivity, and Mobile Device Management (iOS and Android). Troubleshoot issues and train patients on workflows... thoroughly in an Information Technology Service Management (ITSM) ticket when unable to FCR, following escalation protocols...
on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when...), Wealth Management Services (WMS), and Insurance & Retirement Services (I&RS). EBO's mission is to provide the Securities...
(for internal candidates) Must be flexible to work in shifts and/or on a rotational basis OVERALL KNOWLEDGE Comprehensive... understanding of the Securities Lending Trade Lifecycle Good working knowledge or experience in Asset Servicing. Knowledge...
/request and troubleshooting steps performed thoroughly in an Information Technology Service Management (ITSM) ticket when... high-priority issues to appropriate team for patient care or urgent issues. Document investigations and resolutions...
/request and troubleshooting steps performed thoroughly in an Information Technology Service Management (ITSM) ticket when... high-priority issues to appropriate team for patient care or urgent issues. Document investigations and resolutions...
/request and troubleshooting steps performed thoroughly in an Information Technology Service Management (ITSM) ticket when... high-priority issues to appropriate team for patient care or urgent issues. Document investigations and resolutions...
, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured...Location Country Philippines Work Location Manila Who are V As a global leader in ship management and marine services...