with client and internal teams Duties & Responsibilities The CSC Service Team Senior Analyst is responsible for: Key Relationships... and deliver client solutions. Ability to train and disseminate knowledge to a wide team. Results driven and with a strong sense...
Jobs Job Description Apply now Start Please wait... Job Title: Service Desk Analyst L1 City: Manila State/Province: Manila Posting Start Date: 1... first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...
About The Opportunity At Netrix Global, the Service Desk Analyst II will provide timely and accurate tier one / tier... escalations and assignments from Tier 1 Service Desk Analysts and management. This will require an aptitude for working...
About The Opportunity At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical..., which may range from straightforward to more complicated technical issues. This position requires the Analyst to clearly record...
by providing the vital training, performing quality checks and handling client queries. Role Responsibilities Review the work... of the analyst/data provider. Be up to date with the latest collection policies and procedures and other significant...
Position Overview Job Title: Clearing and Settlement Analyst, Securities/Asset Services - Associate Location: Manila... support team, Key stakeholders and should be able to lead key projects Managing client/SA/MO/TA escalations and mitigating the...
TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Sr Analyst WORK SETUP: Return to Office RESPONSIBILITIES: . Lead and manage the... planning and mobilization of new workstreams from the client. . Collaborate with cross-functional partner teams to align...
and knowledgeable Senior Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth... managers, and senior staff to resolve issues efficiently. Document all client interactions and solutions in our case tracking...
Responsibilities Senior Support Services Analyst (IC3) Company Overview: We are a premier ERP solution software provider...: We are seeking a dynamic and knowledgeable Senior Support Services Analyst to join our team. This individual will play a crucial role...
Senior Analyst - Valuer Support Coordinator- New Zealand Valuations and Risk Advisory To enhance Valuer efficiency... updates to stakeholders and manage client notifications regarding report status Provide administrative support to streamline...
Job Description: Job Title: Clearing and Settlement Analyst, Securities/Asset Services Location: Manila Corporate... Title: Analyst / Senior Analyst Work Hours: 3PM - 12AM or 4PM - 1AM (Mid shift) Overview Bonds and ECM/ETF Settlements...
Job Description: Job Title: Clearing and Settlement Analyst, Securities/Asset Services - Associate Location: Manila... in partnership with various support team, Key stakeholders and should be able to lead key projects Managing client/SA/MO...
Job description Summary: The Service Desk Agent L1 is the first point of contact for customers and employees seeking... that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with other IT teams...
and technical support documentation such as, but not limited to, Release Notes, Service Level Agreement, User's Guide and Work... Has strong service and continuous innovation orientation Creates/inspires an environment that encourages teamwork and collaboration...
based on experience with related incidents and service requests. Requests handled include support of hardware, software..., client and COTS applications as well as network and user administration. Escalates complex problems to other resolver teams...
General Description: Supports client 24x7 SOC operation, rotation shift Main Responsibilities: Monitors, receives... and in writing. Ability to handle a variety of customer service issues with tact and diplomacy in a confidential manner and verbally...
standing. Strong analytical, problem-solving skills For external hires, extensive customer/client service experience... operations and client focus. Applying technical expertise to resolve escalated issues. Proactively suggesting and contributing...
Control systems and manage related activities. Maintain client test methods, specification databases, and coordinate Quality... Agreement approvals internally, externally, and with Legal. Coordinate and support internal, client, and regulatory audits...
renewals of licenses critical to the team's operations. Provide client/project support as needed (data scrubbing, forms...
support team, Key stakeholders and should be able to lead key projects Managing client/SA/MO/TA escalations and mitigating the... process risks Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications...