to prospective and existing customers Present and promote products and services effectively Identify customer needs and recommend... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT...
augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff... to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary...
interactions accurately in the system Maintain up-to-date knowledge of products, services, and support procedures Ensure customer... center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services...
attention to detail and organizational abilities. Preferred Previous experience in a bilingual customer service or call center... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT...
reach out to existing customers, and promote new products and services all while delivering exceptional service... companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs...
organization. Are you a persuasive communicator with a passion for sales and customer service Do you thrive in a fast-paced... of experience in customer service, sales, technical support, or administrative roles in a contact center Experience in state...
attitude and a passion for delivering exceptional customer service. Good knowledge of Microsoft Office Experience in handling... initiative to support customers and assist them to maximize value in relationships and services to achieve their business goals...
for the delivery of the service sold Address customer concerns via phone and/or email Required Qualifications Minimum of 6... months experience in customer service or technical support in a BPO setup Willing to work in the night shift with flexible...
ensuring current customers have the right products and services, identify new markets and customer leads, and pitch prospective... on customer needs, problems, interests, competitive activities, and potential for new products and services. Establish, develop...
ensuring current customers have the right products and services, identify new markets and customer leads, and pitch prospective... on customer needs, problems, interests, competitive activities, and potential for new products and services. Establish, develop...
reach out to existing customers, and promote new products and services all while delivering exceptional service... center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services...
. Understanding of the sales process and dynamics. A commitment to excellent customer service. Superb interpersonal skills, including... or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices...
connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences... in a professional and courteous manner Educate customers on products and services, identifying upsell opportunities Understand customer...
connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences... in a professional and courteous manner Educate customers on products and services, identifying upsell opportunities Understand customer...
organization. We're hiring entry-level Contact Center Representatives to support a variety of inbound and outbound customer service... and sales projects for a diverse client base. In this role, you'll handle customer inquiries, resolve issues, and identify...
, customer service, or call center environments preferred All MCI Locations Must be authorized to work in the country where the... augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff...
with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer... in a professional and courteous manner Educate customers on products and services, identifying upsell opportunities Understand customer...
augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff... to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary...
of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer... in customer-facing roles like retail, hospitality, or food service, we'd love to hear from you! To be considered for this position...
's experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn... customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels...