and cybersecurity management so clients can focus on innovation and growth. Position Overview: The Client Success Manager serves... Responsibilities: Manage day-to-day client success KPIs within assigned client base, including case management within ServiceNow...
We are seeking a strategic, hands-on VP of Client Success to lead and elevate the end-to-end client experience... Success & Experience Own and optimize the full client lifecycle, from onboarding through long-term partnership and renewal...
Role Overview The Customer Success Manager (CSM) is responsible for owning the client relationship after contract... items Success Metrics (KPIs) Client retention rate Client satisfaction / NPS (formal or informal...
We are seeking a strategic, hands-on VP of Client Success to lead and elevate the end-to-end client experience... Success & Experience Own and optimize the full client lifecycle, from onboarding through long-term partnership and renewal...
We are seeking a strategic, hands-on VP of Client Success to lead and elevate the end-to-end client experience... Success & Experience Own and optimize the full client lifecycle, from onboarding through long-term partnership and renewal...
We are seeking a strategic, hands-on VP of Client Success to lead and elevate the end-to-end client experience... Success & Experience Own and optimize the full client lifecycle, from onboarding through long-term partnership and renewal...
A client success manager is exactly how it sounds — an account manager who ensures our clients are happy, taken care... working with people, you should apply! About the role: A day in the life of our client success managers typically includes...
We are seeking a strategic, hands-on VP of Client Success to lead and elevate the end-to-end client experience... Success & Experience Own and optimize the full client lifecycle, from onboarding through long-term partnership and renewal...
Success Director is a senior leadership role within Client Experience, responsible for the oversight, retention, and growth... of a significant portfolio of North American clients. Reporting into senior Client Success leadership, this role owns the end-to-end...
to assigned clients to ensure a strong client relationship, strong client satisfaction and success toward achieving goals... events to facilitate and monitor client engagement and success. Monitor and analyze client consumption and utilization...
and cybersecurity management so clients can focus on innovation and growth. Position Overview: The Client Success Manager serves... Responsibilities: Manage day-to-day client success KPIs within assigned client base, including case management within ServiceNow...
We are seeking a strategic, hands-on VP of Client Success to lead and elevate the end-to-end client experience... Success & Experience Own and optimize the full client lifecycle, from onboarding through long-term partnership and renewal...
and succeed. Job Title: SAP Concur – Client Success Manager - Premier What you'll do: As a Client Success Manager (CSM... in expansion and upsell efforts Manage through crisis and de-escalate customer situations Identify a client's desired outcomes...
Summary of Position: The Senior Client Success Manager is the primary contact and point of coordination... Success team, and this position, is client retention. Position Responsibilities: Serve as the primary point of contact...
POSITION SUMMARY: The Client Success Specialist (CSS) is responsible for delivering outstanding, proactive client care..., with a focus on the most critical stages of the client journey: onboarding and renewal. As the primary point of contact...
A client success manager is exactly how it sounds — an account manager who ensures our clients are happy, taken care... working with people, you should apply! About the role: A day in the life of our client success managers typically includes...
with data collection activities to measure Key Client Success KPIs. Support creation and maintenance of documentation... and reporting. Follow-up on client success, progress, issues and opportunities. Develop business requirements for software...
This role is for a Client Success Manager who wants to lead at scale, champion client success and take ownership... Success Manager who is obsessed with client outcomes and wants to be the engine of retention for one of the world...
ABOUT THE ROLE Rightway is looking for a relationship driven and operationally savvy Senior Client Success Manager... portfolio of accounts; engaging with key client stakeholders, benefit brokers/consultants and TPAs; delivering value, impact...
ABOUT THE ROLE Rightway is looking for a relationship driven and operationally savvy Senior Client Success Manager... portfolio of accounts; engaging with key client stakeholders, benefit brokers/consultants and TPAs; delivering value, impact...