Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success... a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NiCE solutions...
We are looking for a Philippines-based, full-time, dedicated, and passionate Customer Success Manager... decision-making process to close upgrades. Client Engagement & Success Conduct regular check-ins and success reviews...
DIRECTLY REPORTS TO: SME - Segment Manager / Lead CSM MAIN AREA OF RESPONSIBILITY: As an SME Customer Success... a deep understanding of the client's business and the success goals of the different levels of stakeholders through monthly...
TO: SME - Segment Manager / Lead CSM MAIN AREA OF RESPONSIBILITY: As an SME Customer Success Manager (CSM... of the client's business and the success goals of the different levels of stakeholders through monthly health checks...
Position: Customer Success Manager Location: Remote (Global) Employment Type: Full-Time Type of contract...: We’re looking for a Customer Success Manager to take full ownership of a portfolio of brands — helping them stay active...
Management Experience At least 3-5 years of experience in customer success, account management, client services, or sales Proven... experience in managing client accounts, driving customer retention and satisfaction, and upselling or cross-selling solutions...
. Responsibilities: Secure 100%+ Net Revenue Retention from the client base Use several automation tools to help clients have success... with our software Train clients on how to use our software Field client concerns, problems, and questions; and then resolve those issues...
. Responsibilities: Secure 100%+ Net Revenue Retention from the client base Use several automation tools to help clients have success... with our software Train clients on how to use our software Field client concerns, problems, and questions; and then resolve those issues...
the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative... retention and optimization projects, and achieving process success for customers. Collecting and analysing customer feedback...
Company Description The Customer Success Supervisor will lead a team of customer success representatives who... is meeting or exceeding performance metrics. The ideal candidate will have experience in customer success management, a deep...
. Success is measured not only by the ability to close initial deals, but by the capacity to cultivate enduring client...Job Description This role serves as the primary market-facing driver of revenue growth and long-term client retention...
in Spanish or Russian preferred. 5+ years of experience in customer success, support, or a related client-facing role, preferably... for clients after signup, acting as a trusted advisor who understands client goals. Train new clients on product features...
What you'll focus on 1. Client Support & Escalation Management Serve as the primary POC for client inquiries... recurrence. Handle critical escalations that could impact fulfilment, brand reputation, or financials. 2. Account Success...
What you'll focus on 1. Client Support & Escalation Management Serve as the primary POC for client inquiries... recurrence. Handle critical escalations that could impact fulfilment, brand reputation, or financials. 2. Account Success...
Tasks: Renewals, Opportunities and Growth Gain a deep understanding of the client's business and the success... Maximization Ensure that Sprout becomes an instrumental tool in client’s operations. As a CSM, you have to make certain...
, from the comfort of their own homes. About the Client Our client is the No.1 online platform for premium home services... services. Our client also matches service providers with customers and ensures that the service is carried out to the customer...
We are looking for a results-driven and client-focused Account Management / Business Development professional to own... and grow client relationships from initial lead engagement through long-term partnership. In this role, you will serve as a key...
. Some companies also apply broader titles such as Customer Success Manager - Higher Education or Client Success Specialist to reflect...Job Description: The Specialist, Customer Success (Higher Education) supports universities and educators by onboarding...
utilization and feature adoption. 7. Partnership Management Act as a primary liaison with the Workiva Customer Success Manager... Solutions Manager within Labrador's Client Delivery Department. REQUIREMENTS Education Bachelor's degree in Business, Technology...
Implementation Specialist or Onboarding Specialist. Some companies also apply broader titles such as Customer Success Manager... - Higher Education or Client Success Specialist to reflect deeper ownership of customer relationships and renewals. About the...