to Customer Support Representatives on a weekly basis Contribute positively towards both employee and client satisfaction... in Bucharest, where you can develop and grow? If so, you might be the next Quality Analyst for our new support team...
and tooling as well as developing software (full stack) within client application teams supporting their business needs...-on coaching to support teams in the Enabling Team model (Team Topologies) Delivering business value directly within varied teams...
manager; Update processes and procedures reflecting the acknowledged changes; Develops good client relationships... and raises in time the risks related to client management satisfaction; Subject to regular local supervision of progress...
, and monitoring agent calls, with particular attention to technical/ functional excellence. Provide ongoing, on-the-floor support... and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements...
and delivery of technical training courses to external clients. Interacts with client and functional organizations to identify... content needs of courses. Curriculum content includes, but is not limited to client hardware and software, enterprise server...
and delivery of technical training courses to external clients. Interacts with client and functional organizations to identify... content needs of courses. Curriculum content includes, but is not limited to client hardware and software, enterprise server...
, and monitoring agent calls, with particular attention to technical/ functional excellence. Provide ongoing, on-the-floor support... and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements...
is responsible for the development and delivery of technical training courses to external clients. Interacts with client... and functional organizations to identify content needs of courses. Curriculum content includes, but is not limited to, client...
we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work.... Interacts with client and functional organizations to identify content needs of courses. Curriculum content includes...