Job Description: Our client is a leading distributor of consumer electronics and home appliances segment... Service Representative Prior experience in customer service or support roles, especially in handling multiple...
call volumes. Mentors and provides training to less experienced Workforce Planning Support Specialists in their respective... and schedule adjustments to ensure internal and/or client service levels and customer satisfactions goals are met. Maintains the...
requesting office/unit Coordinates with the client to provide post-implementation support for systems including analysis... support as required to ensure that the system processing reflects user requirements and designs. Main Duties...
. Create customizations on the system (SQL Queries for viewing the report, Formatted Search) based on the process of the client..., coach, and mentor clients on the effective use of the software. Provide ongoing customer maintenance and support. Develop...
and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client... metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle...
support to client specific needs. Work is performed under regular supervision. Responsibilities: JOB RESPONSIBILITIES... as necessary Provides support and assistance as needed Up-sells to customer upgrades as necessary May perform other client...
support to client specific needs. Work is performed under regular supervision. Responsibilities: JOB RESPONSIBILITIES... as necessary Provides support and assistance as needed Up-sells to customer upgrades as necessary May perform other client...
decision-making Support and mentor associate by sharing best practices in account handling, client engagement, and issue... all client concerns, requests, and escalations promptly and professionally, ensuring satisfaction and retention Regularly engage...
questions and general client concerns Deliver excellent customer service by accurately and efficiently answering customer.... EDUCATION: Completed 2 years in College, Associate Degree, or Bachelor's Degree SCHEDULE: Amenability to work at night full...