to provide effective and efficient end user computing support - Deliver the Incident, Request, and Problem Management... as a SOPC for Major Incident Management process in EUC domain, and act as escalation point for service delivery teams/ service...
to provide effective and efficient end user computing support- Deliver the Incident, Request, and Problem Management... as a SOPC for Major Incident Management process in EUC domain, and act as escalation point for service delivery teams/ service...