Job Description: Follow severity guidelines to ensure resolutions within specific timeframes If they are unable to resolve the problem or have not identified steps necessary for resolution they refer to tier 3 best equipped to resolve ou...
Job Description: DC ACI EDUCATION ADDITIONAL CERTIFICATIONS Education Typically requires BSc Computer Science or equivalent BTECH MTECH BE BS Certifications Expert Professional level Cisco certifications like CCIE CCNP are highly de...
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