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Keywords: Complaints , Location: Melbourne, VIC

Page: 1

Senior Complaints and Feedback Adviser

, inclusive and culturally safe About the Role: In this role you will be leading the management of the FAS complaints... and feedback process Some of your duties will include: Leading the management of feedback and complaints submitted to the FAS...

Posted Date: 25 Nov 2025
Salary: $113022 - 136747 per year

Senior Complaints and Feedback Adviser

complaints and feedback process Some of your duties will include: Leading the management of feedback and complaints submitted... to the FAS. Analyse, investigate and measure all incoming feedback and complaints in a professional and impartial manner...

Posted Date: 24 Nov 2025
Salary: $113022 - 136747 per year

Head of Complaints and Investigations

to take on the newly created role of Head of Complaints and Integrity. This is your chance to join a dynamic and enthusiastic... integrity team and to lead a proactive, best-practice approach to complaints management and integrity across the gymnastics...

Posted Date: 22 Nov 2025

Complaints & Disputes Administrator, Pacific

#LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Complaints... of the team. Make your mark in Complaints As a world leader in commercial and personal insurance solutions operating...

Company: AIG
Location: Melbourne, VIC
Posted Date: 22 Nov 2025

Complaints & Dispute Officer, Pacific

#LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complaints and Disputes.... How you will create an impact The Complaints Officer role offers the successful candidate the opportunity to further their complaints...

Company: AIG
Location: Melbourne, VIC
Posted Date: 22 Nov 2025

Dispute Resolution Specialist - Superannuation

us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial... Resolution Specialists play a central role in how we consider and resolve complex and difficult complaints often with multiple...

Posted Date: 22 Nov 2025

Dispute Resolution Specialist - General Insurance

us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial... in how we consider and resolve complaints. You will: Review complaints from consumers and small businesses that have not been resolved...

Posted Date: 22 Nov 2025

Fleet and Corporate Business Development Manager

. Prepare proposals and tenders, handle complaints, and ensure legally compliant deal packs. Maintain brand and product...

Company: Inchcape
Posted Date: 26 Nov 2025

Senior Customer Advocacy Officer

. This is a key role for someone who is great at solving big, complex problems and dealing with highly sensitive customer complaints..., escalation, complaints Education Secondary School/High School...

Company: Randstad
Location: Collingwood, VIC
Posted Date: 26 Nov 2025
Salary: $65 per hour

Investigations Coordinator

and sensitive complaints with a strategic focus on process improvement. The role also acts as one of VLA's privacy and freedom... ability to supervise, mentor and train staff in complaints and dispute resolution. Experience in regulatory or organisational...

Posted Date: 26 Nov 2025
Salary: $113668 - 131153 per year

Customer Relations Specialist

: Ability to effectively resolve escalated complex customer complaints. Communication Skills: Strong written and verbal...

Posted Date: 26 Nov 2025

Stakeholder and Community Engagement Advisor

through action Contributing to the implementation of a systematic and user-friendly complaints handling procedure..., which effectively deals with complaints and keeps all stakeholders informed on progress Our minimum requirements for this role...

Company: CPB Contractors
Location: Melbourne, VIC
Posted Date: 26 Nov 2025

Stakeholder and Community Engagement Advisor

through action Contributing to the implementation of a systematic and user-friendly complaints handling procedure..., which effectively deals with complaints and keeps all stakeholders informed on progress Our minimum requirements for this role...

Company: CIMIC
Location: Melbourne, VIC
Posted Date: 26 Nov 2025

Customer Service Sales Area Manager - Melbourne

processes and services by gathering suggestions, managing complaints, and initiating internal escalations when necessary...

Company: E80 Group
Location: Melbourne, VIC
Posted Date: 25 Nov 2025

Insurance Relationship Coordinator

of our claims operations, helping to reduce complaints and enhance overall performance. About you You bring significant... Your ability to manage declined claims and complaints demonstrates your commitment to providing a positive claim experience...

Company: Hostplus
Location: Melbourne, VIC
Posted Date: 25 Nov 2025

Radisson Night Manager

and audit functions in the Hotel. Responding to all guest comments and complaints with tact, diplomacy, urgency and a genuine... guest comments, particularly guest complaints, to the Hotel management. Be fully conversant with regard to all information...

Company: EVT
Location: Melbourne, VIC
Posted Date: 25 Nov 2025

Group Senior Administrator

. Manage case work and resolve queries or escalated complaints within agreed standards. Contribute to process improvements...

Company: AIA
Location: Melbourne, VIC
Posted Date: 25 Nov 2025

Statutory Planner

, investigations, and interpretation of statutory requirements. Respond to and resolve customer enquiries and complaints regarding...

Posted Date: 22 Nov 2025

Manager, Corporate Services

HCC's purpose of supporting the consumer's voice, learning from complaints to help drive ongoing improvement in the... to better health outcomes for all. The Health Complaints Commissioner (HCC) is an independent statutory officer whose role...

Posted Date: 22 Nov 2025
Salary: $138631 - 185518 per year

Education Officer

for excessive attempt candidates, assessment of appeals, special consideration applications, and complaints against approved... to effectively manage complaints and engage constructively with stakeholders. Ability to operate independently, self-motivate...

Posted Date: 22 Nov 2025
Salary: $140768 - 163420 per year